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Following a new merger, this leading healthcare network recognized a growing need to unify its digital presence and streamline patient communications. To manage this transition, the client partnered with Surety Systems to provide expert oversight for their Salesforce Marketing Cloud environment. The primary objective of this initiative was to establish
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Salesforce Lightning Web Components (LWC) is a new programming model for building Lightning components in Salesforce (as you’ve probably figured out from the name). Lightning...
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When it comes to developing Lightning components, Salesforce developers have two programming models to choose from: Aura Components, and the latest model, Lightning Web Components...
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A CRM solution, by definition, is a tool for managing the relationship between your business and your customers. It serves as a repository for all...
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One of the biggest challenges in the healthcare industry is finding and sharing important patient information when that data is stored in siloed healthcare IT...
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Practically every part of your company generates business data that can be analyzed to optimize your operations. But with the myriad of analytics tools to...
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Nobody wants to have to bring on a new project manager (PM) mid-project, but it happens. Whether your current PM is leaving the firm, they’re...
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Salesforce has been making enhancements with its Lightning components over the years to keep it up-to-date and highly modernized, and the latest advancement is the...
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Many organizations utilize Salesforce as their customer relationship management tool to better engage with and understand their customers. While Salesforce provides built-in reporting modules to...
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As the country starts its process of reopening during the coronavirus pandemic, many organizations are also opening their doors. Of course, doing so has put...
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The word “shipshape” refers to keeping everything neat and orderly, because if the slightest thing is misplaced or out of place on a sailing ship,...
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All signs say that summer is here—the sun is shining, flowers are blooming, and footwear has changed to flip flops. Woo-hoo! Of course, the arrival...
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Artificial intelligence—AI. It’s the most revolutionizing technology of our time, one that has the potential to change every single aspect of our lives. (And no,...
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A big announcement that came out during the Salesforce Winter ‘20 Release Notes was the availability of Salesforce Content Management System (CMS), a new tool...
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A lot of you have been waiting for it, and it’s finally arrived! Say hello to the new Salesforce mobile app. The new Salesforce mobile...
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Not only will the new features and innovations of the Salesforce Winter ’20 release help you do your job more efficiently, they’ve been designed to...
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