Epic Support Services to Help You Succeed
One firm. Unlimited opportunities.
Surety’s senior-level Epic consultants provide seamless and responsive support for your implementation and integration challenges. As an experienced Epic consulting firm, you can count on us for functional support, deployment help, EHR transformation, and technology optimization at any time. Unlike other run-of-the-mill Epic consulting companies, our goal is to deliver full support for your Epic applications while enhancing customer satisfaction. And, if you’re new to Epic Systems, check out our comprehensive guide to Epic software.
Benefits of Our Epic Consultants
Surety Systems doesn’t carry a “traditional” bench like any other managed services or Epic consulting firm. This means our consultants will be aligned with your project based on our team’s specialized expertise, not our bottom line. Learn more about the benefits of working with an Epic consultant.
Blended Workforce
Supercharge your internal team.
By mixing your internal knowledge with our external expertise you get the best of both worlds; a rock-steady foundation with hyper-specialized Epic consulting services when you need them, and no extra overhead when you don’t.
Expert Advice
We’ve been there, done that.
Our extensive network of senior-level Epic certified consultants means that we have the exact skill set and experience you need to crush your next project.
Unbiased Consulting
No bull, no bias, no breadcrumbs.
Skip the license pitch, upsells, and integration pushes. That’s not what we’re here for. Team up with an unbiased Epic consultant who can help you leverage the system you already own.
Our Epic consulting services include:
Pre and Post-Go Live Support
From the Discovery phase to Build, Testing, Training, Support, Upgrade, and Optimization, our team of Epic consultants is here to help. We not only set you up for success from Day One, but we also give you the tools and resources you need to keep Epic up-and-running long after we're gone.
Implementations
Our senior-level Epic consultants have the skills and experience needed to implement and train your team on all the ins and outs of Epic software. Whether you need additional support building configurations for your Epic modules, integrating key Telehealth and Payer applications, or testing your system, we have an Epic implementation specialist that’s sure to meet your needs.
Optimizations
We all know that Epic systems with less-than-optimal functionality, speed, and accuracy can be frustrating for employees and potentially lead to bigger problems down the road. So, ensuring your Epic system is operating in tip-top shape is at the top of the priority list for our Epic consultants.
Interoperability and Interfaces
Connecting your Epic system with patient EHRs or other critical third-party apps has never been easier! Our consultants ensure the Epic integration process goes smoothly so that your organization has easy access to the data it needs to improve efficiency and achieve operational success.
Reporting and Analytics
Report writing and data analysis processes play an instrumental role in not only keeping patient data organized and secure in one place, but they also focus on generating better insights to improve the quality of decisions made within your organization. Our consultants are experts in both, and they're here to help you organize your data, leverage reports and advanced analytics to collect and share data within your teams, and maximize your Epic investment.
Backfill Support
Our Epic consultants are available whenever your team needs additional support. We understand how vital processes like EHR management and report writing can majorly impact the performance of your healthcare organizations if they aren't properly managed. When you're in need of extra help, Surety's here to help. Our technical consultants are available to provide Epic healthcare consulting services for any project and get your internal team up to speed on key initiatives within your Epic system.
Unbiased Epic Assessments
Our senior-level Epic consultants can provide technology audits and unbiased assessments to help ensure your software meets the needs of your patients, providers, and organization as a whole. These unbiased Epic assessments can uncover opportunities for professional growth, mitigate potential risks for your organization, and increase productivity for your day-to-day operations, ensuring your Epic software is functioning as efficiently and effectively as possible.
Remote and On-Site Projects
Whether you need someone who can be there to provide in-person support throughout the entire project or someone who's just as efficient through a computer screen, we can provide the right kind of consultant to meet your needs. With our Epic consulting services, your team can leverage a wide variety of skills, experience, and specialities to find the best possible solutions for your organization's needs.
Project Management
Our Epic Project Managers can help your team efficiently manage organizational initiatives, including project scope, budgets, communication channels, collaboration efforts, data and record migration, user adoption, and training. We provide the personnel, resources, and expertise you need to complete projects on time and stay within budget.
Insights
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Consultant Profiles
Epic Implementation Consultant
10+ years of EMR Training experience Implementation, Development, and Testing expertise across Epic, Cerner, Allscripts, and Meditech applications Epic Credentialed in CPOE, ClinDoc, Optime/Anesthesia, Beacon, and Ambulatory Epic Trainer and PM experience Experience with Cerner Dynamic Documentation, Millennium, PowerChart, Mpages, PowerOrders, CORE, and PowerNote Epic Training Development, update, and curricula editing experience
Epic Software Consultant
10 years experience as an Epic Credentialed Trainer Ambulatory, Cadence, Radiant expert MyChart patient portal foundation 20 years of Nursing experience Credentialed in Ambulatory, Radiant, Cupid, Stork, Willow, and a handful of other Epic modules
Epic Go Live Consultant
22 years of Epic experience Certified in Epic Ambulatory New Installations, Optimizations, and Epic Refuel expertise Design Custom workflows, data courier, workflow analysis, and upgrades/nova notes experience Full Build to Go-Live experience across: PT, OT, SLP, Audiology, TBI Therapy, Wound Care, Cancer Support Services, Cardiac Rehab, Pulmonary Rehab, and Social Work Professional Billing Proficiency
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