In today’s evolving business world, organizations are constantly looking for ways to streamline business outcomes, improve employee satisfaction, and ensure compliance with ever-changing regulations.
UKG (Ultimate Kronos Group), a leading provider of workforce management solutions, offers an extensive suite of tools created to address critical challenges. By leveraging advanced technologies and a deep understanding of human resources best practices, UKG helps businesses of varying sizes and industry sectors streamline processes, improve productivity, and create a more collaborative workforce.
Let’s take a closer look at each solution and consider how it can be applied to meet business goals, improve productivity, and facilitate better employee and customer engagement for UKG customers across various industries.
UKG Ready
UKG Ready is a comprehensive solution created to help small to mid-sized businesses boost employee productivity, improve decision-making, and cultivate great workplaces.
Key Features of UKG Ready
Payroll
UKG Ready leverages a single employee record system, allowing continuous background calculations to streamline payroll processing and deliver real-time analytics and reports. Its adaptable pay engine effortlessly manages various pay scenarios, including employees with multiple positions and complex shift differentials. Automatic compliance updates ensure users stay updated with evolving regulations and labor laws.
HR and Benefits
UKG Ready enhances core HR functions by consolidating employee information into a single, secure database. It simplifies benefits administration, automatically delivering data to carriers during open enrollments and life events and improving the setup and management of benefit offerings. With automated workflows, customizable forms, and real-time access to employee data in a central location, organizations can reduce the administrative burden and minimize compliance risk.
Time and Attendance
Streamline time and attendance tasks, ensuring balance and consistently applying company-wide policies. UKG Ready also helps companies automate time approvals, time-off requests, and hour tracking and delivers notifications for missed punches, exceptions, overtime, and more.
Talent
Finding and retaining talent is key in today’s competitive labor market. UKG Ready provides intelligent recruiting tools to streamline the hiring process and manage onboarding, performance, compensation, learning, and succession planning. This ensures all employees are supported throughout their end-to-end employee journey.
Compliance
Leverage UKG Ready’s Compliance Hub to manage regulations and maintain compliance with critical labor laws. By providing compliance-related tools and valuable resources, UKG Ready also helps users update pay, time, and HR rules and meet regulatory standards.
Analytics and Reporting
UKG Ready People Insights delivers key information for making meaningful, consistent improvements to your business and improving employee experiences. At the same time, internal and external benchmarking provides insights into organizational performance compared to industry standards, ensuring a competitive edge in an ever-changing business market.
Culture
Workplace culture is key for attracting top talent, enhancing employee engagement, improving satisfaction for employees and customers, and boosting productivity. The Great Place To Work Trust Index also allows organizations to capture, evaluate, and understand the employee experience, allowing exclusive access to culture data to shape strategies and create a high-trust workplace.
Scheduling
With on-demand access to operational demand metrics, skills, employee preferences, and compliance rules, managers are empowered to build ideal schedules. This delivers accurate data visibility for smart scheduling decisions and limited compliance risk by automatically assigning shifts based on preferred standards. Employees can also use self-service resources to view schedule updates or choose open shifts.
UKG Pro
UKG Pro is a fully stacked human capital management suite that empowers large-scale businesses to efficiently manage payroll assignments, employee data, and workforce schedules, all in a single experience.
Key Features of the UKG Pro System
Payroll
With access to deep pay insights from any device, UKG Pro helps organizations improve financial well-being and ensure accurate payroll every pay period.
Human Resources
UKG Pro empowers organizations to share important company information and updates with their global workforce and manage all people’s data in a centralized place.
Talent
Companies can attract, develop, and nurture talent by fostering continuous engagement using UKG Pro’s user-friendly tools for collaboration, goal achievement, and ongoing learning.
HR Service Delivery
With UKG Pro, employees can feel empowered to automate manual HR tasks and facilitate a consumer-level experience.
Strategic Workforce Planning
UKG Pro enables companies to predict, evaluate, and acknowledge the gaps between current and future workforce needs.
Platform and Security
Users can leverage UKG FleX’s innovative and secure platform to transform workplace operations and drive a human-centered experience.
Collaboration and Communication
UKG Pro enables companies to cultivate a sense of belonging with a solution that helps connect, communicate, and empower people with their personalized voice.
Compliance
With UKG Pro’s intelligent compliance tools, companies can effectively manage compliance through automated alerts and meet HR, payroll, and employment obligations.
UKG Dimensions (UKG Pro Workforce Management)
UKG Dimensions, now UKG Pro Workforce Management, was created for businesses with global, industry-specific workforce management requirements. UKG’s dynamic, people-focused solutions help companies enhance productivity and elevate the work experience for employees across teams.
Key Features of UKG Pro Workforce Management
Scheduling
Gain visibility into staffing levels to ensure optimal coverage for every shift and give employees flexibility in their work schedules.
Time and Attendance
Monitor employee time and attendance tasks to enforce work and payment regulations and handle exceptions for ongoing compliance and expense management practices.
Compliance
Stay ahead of industry and government regulations with access to insights, information, and tools whenever and wherever needed.
Analytics
Provide frontline managers with immediate and obtainable insights into team productivity backed by intelligent data management practices.
Strategic Workforce Planning
Forecast, analyze, and bridge the gap between your current frontline workforce and future workforce needs.
Collaboration and Communication
Foster a culture of inclusivity with a comprehensive platform that encourages communication and connection and empowers better workforce productivity.
How Are UKG Solutions Used in Various Industries?
Banking
Why UKG for Banking?
Banking users can access dynamic data and tools within their UKG system to ensure the right people are in the right place at the right time.
- Improve efficiencies and control labor expenses: Schedule employees based on forecasted traffic levels, employee skills, preferences, and availability.
- Deliver a top-tier employee and customer experience: Obtain valuable insights into branch traffic patterns to ensure sufficient staffing and improve customer experiences through self-service tools.
- Address compliance issues: Safeguard bank operations from the challenges of ever-evolving and complex regulations, which can consume time and collect expenses.
How Can UKG Help?
UKG Lobby
When account holders visit your branch, they seek a seamless experience in the lobby. Yet, traditional processes often hinder this goal. UKG Lobby helps users gain unprecedented insights by capturing, measuring, and managing all critical branch data in a single platform. This allows branches to communicate wait times clearly and enables staff to monitor and respond to customer service levels in real-time.
UKG Appointments
Allowing account holders to schedule branch appointments with their mobile devices isn’t just a convenience in today’s digital age—it’s a necessary function to remain competitive. Account holders expect efficient interactions with branches to avoid long waits and connect with the right staff on the first attempt.
UKG Banking Analytics
As credit unions evolve to meet changing account holder expectations, optimizing service and managing staffing costs becomes increasingly vital. UKG Banking Analytics provides deep business intelligence to improve branch staffing decisions, streamline productivity, and enhance account holder service.
UKG Banking Scheduler
Scheduling branch staff is a complex, time-intensive task directly impacting service quality and operational costs. UKG Banking Scheduler allows branches to optimize staff schedules based on forecasted branch traffic and employee availability and skills. This ensures a balanced approach to account holder service and better operational efficiency.
Healthcare
Why UKG for Health Systems and Hospitals?
UKG’s automated workforce solutions enhance productivity and cost management and provide a superior employee experience, ensuring consistent, patient-centered care across healthcare organizations.
- Prepare with Company-Wide Visibility: Leverage cloud-based solutions to improve forecasting accuracy, obtain real-time visibility into staffing and productivity metrics, and boost operational efficiencies.
- Manage Operational Expenses: Streamline operations and automate tedious administrative tasks for an improved bottom line.
- Improve the Overall Employee Experience: Manage employee shifts and optimize scheduling accuracy by aligning staff qualifications with projected patient volume.
How Can UKG Help?
UKG Clinical Scheduling Extension
UKG offers additional modules and clinical capabilities that facilitate fair and safe workload distribution, automate patient-staff assignments, and quantify workload intensity across business units.
UKG EZCALL
Tailored to meet scheduling requirements for physicians, residents, advanced practice nurses (APNs), and other clinical staff in dynamic procedural settings, UKG enables the seamless management of intricate call schedules and daily OR/Procedural tasks.
Insurance
Why UKG for Insurance Solutions?
Learn why insurance companies choose UKG solutions to empower employees with self-service resources, manage workforce operations, and deliver a top-tier customer experience.
- Manage Labor Expenses: Obtain real-time insights into time and attendance data to proactively control labor expenditures.
- Improve Participation and Productivity: Equip employees with a user-friendly interface and intelligent self-service tools to save time and focus on high-impact tasks.
- Reduce Compliance Risk: Ensure instant and automated adherence to labor laws, rules, and regulations.
How We Can Help
Whether you need help determining the best-fit UKG solutions for your industry and business requirements, additional support managing a complex implementation or integration project, or just an extra hand navigating product upgrades and enhancements, Surety Systems can help.
Our senior-level UKG consultants have the functional “know-how” to understand your critical project needs and prepare your internal teams for continuous improvement.
Contact Us
Are you interested in learning more about UKG solutions and how our expert consultants can help you make the most of the technology you already own? Contact us today.
