“Failing to prepare is preparing to fail.”
This is something that this top-of-the-line UKG consultant understands entirely, and it is one of the main reasons she places such an emphasis on ensuring clients are prepared and ready before their implementation date arrives.
Read on to learn how she has repeatedly helped clients navigate pre-planning steps, build the strongest project team possible, and configure system roadmaps to fit each system requirement and business need.
Having a UKG Expert in Your Corner
With more than 20 years of Kronos experience, including work in Kronos iSeries, Workforce Central, and UKG Dimensions, our expert consultant is no stranger to a challenge and has proven her work ethic, resiliency, and commitment to her clients time after time. She is an expert in all things Kronos, including Timekeeping, Attendance, Accruals, Leave, and Scheduling.
But, luckily for her clients, her expertise doesn’t stop there. She also has extensive experience leading project teams through first time Kronos implementations, lift-and-shift technology upgrades, system sun setting, training, and troubleshooting. She has completed Kronos implementation, integration, and upgrade projects in virtually every industry, including high-priority healthcare systems, worldwide manufacturing corporations, local governing bodies, nationwide foodservice distributors, and more.
Our consultant is a jill of all trades when it comes to anything and everything Kronos and will do whatever it takes to get the job done and keep the client happy in the process.
“Workbooks are the first places customers fail.”
Before a customer begins implementing a new Kronos solution, they are given a Kronos implementation workbook to fill out, including site-specific information like pay rules and payroll configuration codes. And, while this may seem like an easy preliminary step in the process, it is oftentimes one of the most difficult implementation steps for customers, regardless of the size or complexity of their implementation.
Completing the all-inclusive Kronos implementation workbook is one of the most important steps in setting your project team up for success, but there are a few main reasons why this step proves to be so difficult for so many Kronos customers.
Here’s why:
- Kronos doesn’t provide enough guidance to navigate each section of the workbook and understand which information to put in each section.
- The customer doesn’t do enough pre-planning research and data gathering to be prepared to complete each section fully and properly.
- Users don’t have enough time to watch each Kronos workbook training video in its entirety to understand how to complete each section.
So, whether your company is struggling to complete the workbook from a lack of guidance, unpreparedness, difficulty gathering data, or anything else, our consultant has the knowledge and resources needed to help you.
Right People, Right Places, Right Roles
Placing employees in the right roles on your implementation project teams is another important step in not only ensuring that each business area and department is well-represented, but also in maintaining an inclusive work environment among project sponsors and other system users.
“Clients need representatives from each business area that their new Kronos system will touch. This way, teams have all areas from Payroll to Finance, HR, and more, covered when their implementation project begins.”
Our consultant ensures that your project team is made up of the best sponsors, managers, representatives, and employees possible by understanding how to manage new Kronos software, navigate new business units, and meet both employee and organizational requirements. She appoints high-level executives (i.e., plant managers, HR directors, etc.) to be project sponsors. These project sponsors will assign which employees in each department and area of the company will be doing the actual work to implement the new Kronos system.
By ensuring the buy-in of both project sponsors and business representatives, our consultant is able to help teams stay on track and maintain balanced authority throughout their entire implementation lifecycle.
Completing Your System Configuration Roadmap
“Teams need to know what data they have, where it’s stored, how they’re going to access it, and which people to ask to access it.”
Completing business structure configuration and ensuring that your implementation roadmap is complete is one of the last steps in preparing your team and your technology for Kronos implementation. Kronos offers business structure configuration capabilities that give customers the opportunity to create defined fields (aka, labor levels), reports, and dataviews to keep track of business-critical data throughout the implementation process and beyond, but too often, teams don’t understand how to navigate these dataviews and user fields properly.
This is where our expert UKG consultant comes in. Our consultant understands the importance of outlining the correct data fields, granting role-based access to the correct employees, and completing extract-transform-load processes for more efficient data exchange.
She also recognizes the need to not only configure and update the Kronos system correctly to include all necessary data fields, but she also places an emphasis on explaining how business structure works and why companies may or may not want certain fields included in their UKG system.
How Can We Help?
Our consultants, like this one, with more than 10,000 billed hours, have the skills, experience, and techno-functional expertise needed to lead your team to success, regardless of the scale, scope, or size of your project.
Whether you’re a county government agency looking for help with leave and absence management, a manufacturing customer in search of a solution to improve employee experience, a school district in need of better application and interview process management practices, or anything in between, Surety Systems is here to help.
Getting Started with Us
From brand new Kronos system implementations, upgrades from sun-setting applications to UKG Dimensions, business structure configuration changes, complex integrations with other external systems, and more, our team of senior-level Kronos consultants is here to help.
Contact us to learn more about our top-of-the-line consultants or get started today.
