An experienced Kronos consultant have first-hand knowledge of how other companies have managed this sort of project, which means they not only know best practices to help you succeed, they’re familiar with common mistakes to avoid as well.

Read on to learn how Kronos consultants can use their skills, experience, and technical expertise to lead your team to success to and through your implementation or integration projects.

What Does Kronos Do?

UKG (Ultimate Kronos Group) is a provider of cloud-based human capital management (HCM) and workforce management (WFM) solutions. Kronos provides applications and tools that help centralize your business processes, improve employee productivity, reduce cost, and maximize your overall technological investment.

Kronos provides three main products to improve your HCM and WFM system efficiency:

  • Workforce Ready: Built for small to mid-size companies
  • Workforce Central: Intended for use by larger enterprise organizations
  • Workforce Dimensions: Offers advanced capabilities for organizations of any size or industry

Where Do Kronos Consultants Come In?

When it comes to navigating new workforce management solutions, like UKG Workforce Central or Workforce Dimensions, having someone with technical expertise on your team can help maintain focus, utilize resources more efficiently, and conduct business analysis processes quickly and accurately. Luckily for you, we have a team of experienced Kronos consultants ready to meet all of your project needs.

Our UKG consulting services include:

  • Configuration of Kronos Time and Attendance solutions
  • Provide unbiased Kronos system assessments
  • Development of the Kronos WIM interface
  • Configure Kronos attestation and setup pay rules
  • Conduct upgrades and provide support for key product configurations (i.e., WFC V8 upgrades, ADP Enterprise eTime, etc.)

Key Considerations When Choosing a Kronos Consultant

There are six key considerations to keep in mind when choosing the right Kronos consultant for your organization’s needs: 

1) Implementation or Upgrade?

When it comes to implementing or upgrading Kronos, the question is simple: do you already have Kronos? If not, then an implementation is for you—you might be replacing a legacy system that’s no longer serving your company, or perhaps you’ve been relying on manual processes and are ready to see what Kronos can do for you. If you already have Kronos, then you’re ready to upgrade.

The reason why this question matters when it comes to choosing a Kronos consultant is that it will inform the skillset of the consultant you’re looking for to ensure you’re getting the best fit for your workforce management needs.

2) Compatibility with Corporate Culture

In the same way that you need to find a functional consultant who can solve your organization’s specific Kronos challenges, you also need to keep in mind your company culture as well. Think of a few words that describe the “vibe” of your company. Remember—what makes a Kronos consultant the “right” one for your project is more than merely their software experience. You’ll also need to consider their interpersonal, time management, and communication skills to ensure they’re the best fit for your entire organization.

3) Training/Change Management 

When it comes to implementing or upgrading Kronos, many companies are so focused on the end goal of the project—a system that finally solves all the problems they’ve been having—that they forget about how they’re going to get everyone there. A “perfect” system that employees don’t know how to use, or only use begrudgingly, is almost worse than an inefficient system whose issues are understood. 

That’s why change management and training are a vital part of any Kronos implementation or upgrade. Change management involves plotting out the best way to ease the transition into using the new system, a system that employees will need to be trained on how to use. It’s one thing to find a technically-minded person who understands the software—it’s another thing entirely to find someone who can do that and train other people on how to make it work for them.

4) Your Company’s Goals

You need to have a clear vision of what “success” looks like in order for someone to help you reach it. A quality Kronos consultant can also work with you on this point to make sure everyone’s on the same page. Having a firm understanding of what you’re hoping to achieve will make it much easier to find someone who can help you make that idea a reality.

5) Project Scope

Knowing the scope of your project and its complexity is vitally important when it comes to finding a Kronos consultant. As a system, Kronos touches practically every part of your organization, so you’ll need to find someone with the skillset (and personality) capable of tackling any challenges that may arise.

6) Budget

Kronos implementations or upgrades are significant investments for a company to make. Companies may be tempted to try to save some money by hiring a quick-fix consultant who promises that they can come in, work some magic, and then leave your project team to handle the rest. These sorts of quick fixes, while they might save you money upfront, cost you plenty down the road.

Needing to fix part of a project, or worse, completely starting it over, will cost you far more than investing in a knowledgeable, experienced Kronos consultant who knows their stuff and can help you get your project done correctly (the first time).

How Can We Help?

Whether you need help implementing your new Kronos Dimensions system, gathering requirements for key integrations, finding the project managers for your team’s needs, or anything else Kronos-related, Surety Systems can help.

Our team of senior-level UKG consultants has the skills and experience needs to lead your team to success, no matter if you’re working with UKG Workforce Central, Ready, or Dimensions.

Surety Senior Kronos Application Consultant

  • 20+ Years of Kronos WFC experience
  • Extensive implementation and roll-out experience
  • Well-versed in functional knowledge/experience 
  • Expert with timekeeping, HR, payroll, advanced scheduler, accrual, leave, configuration, 
  • Very comfortable with specs, configuration, testing, training and go-live support
  • Experience with International requirements and configurations

Contact us today to learn more about our Kronos consulting services or get started with one of our top-notch consultants.