If your organization struggles with an assortment of diverse, disconnected business applications that make collaboration and integration complicated, you’re not alone. In fact, this is such a common problem that Infor set out to create something to help solve this issue and make it easier to succeed in our digital business world: Infor Operating Service (OS).

As the foundation for your enterprise ecosystem, Infor OS provides integration between systems, a unified user experience across all applications, and visibility into real-time information.

Read on to learn more about the Infor OS platform, the benefits of an Infor operating system, why it’s being referred to as the “cloud operating platform for the future,” and where our consultants can fit in your organization.

What is Infor OS?

Rather than a specific system, you should think of Infor OS more as a service. In fact, Infor OS could be considered middleware, a Platform as a Service (PaaS), Infrastructure as a Service (IaaS), and Software as a Service (SaaS), all at the same time. Additionally, Infor OS also comes with built-in business intelligence, analytics, artificial intelligence, and natural language processing capabilities.

That’s quite the variety, which is why Infor OS doesn’t fit into the typical “software” category—it’s more like a super-suite. Infor OS consists of the tools and technology that make up this super-suite, as well as tools needed to extract insights from data from your Infor and non-Infor applications alike.

At the end of the day, Infor OS is designed to put the user at the center of a connected, intelligent network that can automate, predict, and inform, and to serve as a unifying foundation for your IT landscape and entire business ecosystem.

Key Capabilities of the Solution

1) Intelligent Business Solutions

With advanced artificial intelligence and learning capabilities, your Infor team can take automated tasks to the next level and improve efficiency for your most important business processes

2) Enterprise Performance Management

With Infor OS and the Dynamic Enterprise Performance Management (d/EPM) solution, users can improve customer success by outlining financial planning, consolidation, forecasting, and other scenarios to monitor and maintain high quality workforce operations.

3) GRC Functionality

When it comes to reducing risk and maintaining security across enterprise systems, the Infor OS platform offers the functionality needed to not only leverage integrated cloud security resources, but also ensure business processes align with government or industry rules and regulations.

4) Intuitive User Experience

The Infor Operating Service platform offers intuitive and innovative tools and resources that help customers streamline their user experience, improve decision-making, and connect workflows through automation and integration.

5) Comprehensive Insights

From automated data integration capabilities to advanced data models and analytics, a business-centric approach to data management, and more, Infor OS helps enhance visibility across your entire enterprise ecosystem.

6) Core Integrations

By combining more efficient application development with data enablement capabilities and functional integrations, your organization can create new functionality to keep up with digital transformation objectives and gain a competitive advantage in the industry.

Main Advantages of Infor OS

If you’re already using Infor applications, Infor OS can provide easier integrations, more robust single sign-on, better user management, and less maintenance. What’s not to love? And if you’re planning to add to or modify your systems (let’s say that your business is expanding, for example), Infor OS can grow with your company.

This Infor technology platform can be deployed as a cloud platform application or as an on-premise solution so, no matter where you’re working, you can rest assured knowing that access to your core applications will be secure and reliable.

Infor OS is also designed to give employees more time to focus on strategic work by having the computer take care of the repetitive administrative tasks through artificial intelligence (AI) functionality.

The Infor OS Super-Suite Features

We’ve covered some of the benefits of Infor OS—now let’s look at some of its features. We mentioned earlier that Infor OS is less a single “system” and more of a super-suite of several products working in harmony.

Infor OS is comprised of a few key Infor products, including…

  • Birst Business Analytics: A native cloud business intelligence and analytics platform built with patented automation and business intelligence technologies.
  • Coleman AI: An intelligent chat, voice, and image recognition robot used to automate tasks, predict, and recommend actions.
  • Infor Intelligent Open Network (ION): Powerful middleware to help simplify integration.
  • Infor Data Lake: A single source for all data collected from people or any other applications within the Infor suite.
  • Infor Document Management (IDM): Central repository where users can monitor rules for document generation, manage existing documents, and stay up-to-date with business changes.

How Can We Help?

Whether you need help integrating core Infor OS components into a single solution, improving exception management across your organization, updating business processes as your business grows, or anything else Infor-related, Surety Systems is here to help.

If you’re ready to get started with Infor OS, or you’d like to optimize your current Infor Lawson technology, our senior-level Infor Lawson consulting team is here for you.

Getting Started with Us

We have experience in a wide variety of project types, from implementations to training to integrations of every stripe, and everything in between.

Interested in learning more about our Infor consulting services? Ready to get started on a project with one of our expert Infor consultants?

Contact us today!