The UKG Developer Hub is your go-to portal for integrating and extending UKG’s HCM solutions. Whether you’re a developer or a business leader, this platform offers a suite of APIs, SDKs, and resources to create custom applications and automate data exchanges. In this article, you’ll learn how to leverage these tools to enhance your HR capabilities and streamline critical operations.

Key Takeaways

  • The UKG Developer Hub centralizes developer APIs, supporting documentation, and code samples, facilitating seamless integration with UKG’s HCM suites.
  • UKG Pro offers comprehensive workforce management capabilities, including payroll, benefits management, and attendance tracking, enhancing overall HR operations and employee engagement.
  • Developers can use UKG APIs to build custom applications and integrations, streamlining HR processes and improving data accuracy across different HR solutions.

Overview of the UKG Developer Hub

The UKG Developer Hub is a dedicated portal that significantly enhances the extensibility of UKG’s HCM suites for customers, partners, and third-party developers. It allows organizations to deploy real-time data exchanges between UKG and new or emerging solutions, making it easier to keep up with the ever-evolving technological landscape.

One of the standout features of the UKG Developer Hub is its open access to developer APIs, supporting documentation, and code samples. Whether you’re a seasoned developer or a newcomer, you have all the information you need to build and integrate solutions. The centralized collection of integrations, sample data, and other resources further streamlines the development process.

Powered by UKG FleX, the platform includes:

  • A comprehensive library of UKG APIs and software development kits (SDKs)
  • A robust infrastructure that supports a wide range of functionalities
  • The ability for developers to create custom applications and integrations that meet their specific business needs.

Getting Started with UKG APIs

Initiating your journey with UKG APIs is simple and involves critical steps for a secure and efficient integration. The first step involves requesting an OAuth 2.0 authentication token from the authentication server, which is crucial for making API calls and generating headers and appkeys.

To log in and obtain an access token, you must perform a POST call to the authentication URL. Upon successful token generation, you’ll receive an access token, a refresh token, and the token’s scope, type, and expiration time. This access token will be used for subsequent API calls, while the refresh token can generate a new access token as needed.

The Postman extension for Google Chrome allows you to test your UKG APIs thanks to its intuitive interface for executing HTTP requests. This is particularly useful for developers new to the platform, as it offers rapid onboarding support and ensures that you can start testing your integrations quickly.

Each API call requires authentication via a client ID and client secret. The UKG API uses the OAuth 2.0 standard for authentication, and calls are made using an HTTP method and a specific URL endpoint listed in the Developer Hub. Your application needs to include the necessary HTTP headers, parameters, and any required JSON body to make an API call.

Exploring UKG Pro Capabilities

UKG Pro offers a suite of capabilities that streamline various aspects of workforce management, making it an invaluable tool for any organization. It covers every aspect of HR operations, consolidating staffing and absence reporting and boosting employee engagement through need-based staffing alignment.

From AI-powered tools that enhance time and attendance tracking to optimized scheduling that aligns staffing needs with business demands, UKG Pro ensures your workforce is managed efficiently.

The platform offers the following modules:

  • Staffing and absence reporting
  • Payroll and benefits management
  • Document management
  • Learning and performance management

Integrating Payroll Systems

Integrating payroll systems using UKG APIs can significantly streamline your HR workforce management solutions. UKG Pro supports both SOAP-based and REST-based web services for payroll data integration. This flexibility allows you to seamlessly collect, update, and manage payroll data across different systems.

Establishing secure connections and managing payroll data transactions via API-provided endpoints are vital for upholding data integrity and security. With UKG Pro Web Services, you can connect and automate payroll data transfer, reducing manual efforts and minimizing errors.

The API also supports:

  • Updating UKG Pro data for integration needs
  • Ensuring payroll data is always up-to-date and readily available for analysis and decision-making
  • Retrieving UKG Pro data for various integration needs, such as data replication and custom reporting

Connecting HR Solutions

Synchronizing different HR solutions using UKG APIs helps streamline HR workforce management solutions across your organization. By integrating multiple HR functionalities, you can ensure that employee data remains consistent and up-to-date across all systems.

UKG APIs also excel in managing benefits across diverse HR solutions. By centralizing and automating benefits management, users can reduce administrative overhead and improve accuracy. Performance management can also be unified across systems, providing a coherent view of employee performance and facilitating better HR decisions.

This integration ultimately leads to more efficient HR operations and a more cohesive employee experience, as all relevant data is synchronized and easily accessible.

Accessing Workforce Data

The UKG Pro API simplifies and optimizes access and management of workforce data. The API includes resources for accessing punches, accrual balances, and shifts, which are critical for effective workforce management.

Computed entities in the API, such as schedules and the Attendance processor, provide valuable insights into workforce patterns and behaviors. This information can be used to optimize scheduling and improve overall workforce efficiency, ensuring that employees can work today with maximum productivity. Additionally, the API offers various response formats to cater to different user preferences.

Common Resources domains allow for manipulating general employee data, user display profiles, and business structures, ensuring that all workforce data is accurate and up-to-date.

Building Your Own Applications

Illustration of developers building applications

Through the UKG Developer Hub, developers are free to construct their own applications and integration solutions. With UKG Pro Web Services, data transfer through APIs becomes seamless, allowing custom solutions tailored to specific business needs.

UKG Pro Report-as-a-Service provides access to data without the need to run the Cognos application, simplifying the data retrieval process. The API supports both SOAP-based and REST-based web services, catering to various integration requirements.

Developers can perform a range of operations with UKG Pro, including:

  • Retrieving and updating data
  • Creating innovative applications
  • Enhancing HR operations
  • Improving overall business efficiency.

Deliver Global Workforce Experiences

With global reach, UKG Pro delivers unparalleled workforce experiences, irrespective of your employees’ location. The mobile app enables employees to apply for jobs and complete onboarding electronically, enhancing their knowledge and reducing paperwork.

The recruiting and onboarding capabilities of UKG Pro streamline new hire integration, ensuring that employees feel welcomed and supported from day one. In today’s business environment, managing employee experiences effectively is critical to retaining top talent and maintaining high productivity.

UKG Pro helps create a positive and engaging workplace culture by optimizing various touchpoints throughout the employee lifecycle, ultimately driving better business performance.

Drive People-Focused Results

Prioritizing people is the cornerstone of achieving business success. UKG Pro’s employee experience management solutions foster trust and belonging through methods like reporting, analytics, and collaboration tools. This holistic approach leads to higher retention rates, increased productivity, and a thriving workplace culture.

Modern employee experience management solutions can significantly improve engagement by:

  • Streamlining the employee journey, such as real-time feedback and career development paths
  • Offering growth opportunities
  • Prioritizing diversity, equity, and inclusion

By connecting employees and leadership through technology, UKG Pro creates a cohesive and engaged workforce aligned with business goals, ultimately driving people-focused results.

Resources and Documentation

Illustration of resources and documentation for developers

The UKG Developer Hub provides an in-depth guide, along with a wealth of resources and documentation, to aid developers of any skill level. The documentation includes reference and conceptual guides, ensuring you have all the information you need to make the most of the UKG Pro API.

The version history provides historical REST API operation details and valuable insights into the API’s evolution. Best practices, quick starts, and in-depth tutorials are also available to help you get started quickly and efficiently.

The tutorials for SOAP Services provide step-by-step guides, making it easier to understand and implement complex integrations. UKG Report-as-a-Service allows existing IBM Cognos reports to access data without running the Cognos application, further simplifying data management.

How Can We Help?

From outlining plans for a new UKG implementation project to navigating complex integrations with UKG APIs, streamlining connections across UKG and other third-party applications, and maintaining effective communication routes, Surety Systems has you covered.

Our senior-level UKG consultants have the knowledge, skills, and experience to lead critical UKG projects, augment your internal team, and ensure continuous improvement over time.

Contact Us

For more information about our UKG consulting services or to get started on a project with our team of expert consultants, contact us today.

Frequently Asked Questions

What are the main capabilities of UKG Pro?

The main capabilities of UKG Pro include AI-powered workforce management tools, payroll and benefits management, document management, and learning and performance management modules. This enables comprehensive management and optimization of various aspects of human capital.

How can I integrate payroll systems using UKG APIs?

You can integrate payroll systems using UKG APIs by utilizing their SOAP-based and REST-based web services to fetch, update, and manage payroll data, enabling seamless integration and management of payroll data between different systems.

What resources are available in the UKG Developer Hub?

The UKG Developer Hub offers extensive documentation, best practices, quick starts, in-depth tutorials, and code samples to assist developers of any skill level.

How does UKG Pro improve employee experiences?

UKG Pro improves employee experiences by offering mobile capabilities, streamlined onboarding, and comprehensive employee experience management solutions, enhancing connection and fostering trust for businesses across various industry sectors.