With changing market conditions, rising employee turnover, and distributed workforces, workforce management solutions have become a vital tool for any organization.

Read on to learn how Kronos Workforce Central can help companies automate processes and ensure proper staffing to maximize productivity and ensure better business outcomes.

Workforce Management Solutions With Kronos

When you break it down to its essentials, Kronos is a set of workforce management applications that help companies manage and engage their workforces from pre-hire to retire.

Kronos offers three different workforce management solutions for its customers: Kronos Essentials, Kronos iSeries Central, and Workforce Central. The first two are designed for small businesses who want best-of-breed workforce functionality, while Workforce Central (WFC) is for mid-to-large enterprise organizations who need a broad set of human resources (HR) and payroll capabilities.

The Kronos WFC solution is one of the most widely used workforce management solutions for customers, regardless of their industry or location.

What is Kronos Workforce Central?

Kronos Workforce Central is a full-service suite designed to meet the needs of businesses and organizations of all sizes, no matter the industry. With its numerous capabilities, managers can automate and streamline many core HR tasks. Kronos WFC can aid the management of an entire team, helping to drive employee engagement and facilitating business processes.

Kronos Workforce Central is designed to make the workforce management process function more efficiently. The Kronos WFC suite includes applications for payroll, time and absence tracking, schedules, and more.

Not only are these tools available on-premise, but they can also be managed on a cloud platform that provides scalability, security, and mobility—allowing organizations to do business when and where they choose.  

How Can Kronos WFC Help?

Because Kronos is not a complete enterprise resource planning (ERP) or human capital management (HCM) system, companies typically use it to handle their payroll, leave policies, and productivity measuring needs while relying on other solutions (like SAPWorkday, or JD Edwards) for everything else.

But, by understanding when and how your employees are working, you gain information that can save time and labor costs and boost your bottom line. And, according to Kronos CEO Aron Ain, “Great businesses are powered by great people.”

Benefits of Kronos Workforce Central

A robust, automated solution, Kronos WFC meets the needs of any industry like education, energy, financial, government, healthcare, hospitality, logistics, manufacturing, and retail in mind. It can also support managers and employees in various ways.

Some of the benefits of Kronos Workforce Central include: 


Kronos Workforce Central can carry out essential workforce management uses without any human input. The Workforce system helps HR administrators focus on tasks that cannot be completed through automation and technology.


Workforce’s systems reporting and analytics capabilities help HR managers by providing them with data and insights regarding daily business operations. Managers can review these insights using Workforce Central’s easy-to-use dashboards.


Kronos Workforce Central is fully compatible with different Kronos solutions, making it easy for different systems within an organization to share data. Workforce Central’s seamless integration with other Kronos solutions makes it easy to streamline workflows throughout an enterprise. The Integration Manager utility enables users to integrate Kronos Workforce Central with various third-party solutions and products.

Unified Platform

Kronos Workforce Central gives organizations a centralized platform to manage and complete vital human resources tasks and responsibilities. Instead of using multiple services and solutions, users can rely on Workforce Central to perform everyday functions like scheduling and time card tracking.

Streamlined Communication

Kronos Workforce Central’s mobile app allows users to complete essential HR management tasks and facilitate communication between different teams. Workforce’s app makes it easy for employees to communicate with their managers, teammates, and other departments.

Increased Productivity

Many Workforce features are available even when Kronos’ network is unavailable. Offline punches and Smartviews enable users to work offline, ensuring that network downtime and other technical errors never get in the way of getting the job done.

Improved Visibility

HR administrators can easily access employee information with Kronos Workforce Central. Workforce Central allows administrators to see employee availability, time clock punches, location, and other activities. The centralized system lets managers see what tasks employees are getting done and when they are available to work, making it easy to fill any gaps in production.

Main Features of Kronos Workforce Central 

Kronos Workforce Central is an intuitive, easy-to-use interface that can save organizations time and effort.

On the employee side, the user interface includes one-click access to frequently used features as well as a customizable employee self-service portal, while on the manager side, supervisors have great visibility into information via alerts and dashboards.

Other key features include: 

1) Time and Labor

Automated time-tracking and centralized policy management help organizations become audit-ready. Managers can also set up real-time alerts to take action to help them avoid costly overtime. Plus, HR and Payroll Answerforce enable easy access to state and federal compliance information. 

2) Absence Management 

This feature allows you to identify workers with absence issues to help improve workforce productivity or to flag action items, such as potential Family and Medical Leave Act (FMLA) cases, time-off requests, and policy violations.

There’s also automated document generation for FMLA-related medical certification forms and disciplinary action letter templates. 

3) Scheduling 

Avoid over- or understaffing with forecasts based on historical and current trends. Gain better visibility to identify over- or under-covered departments, locations, or units. And don’t forget that the mobile feature also allows you to request staff in real time. 

4) Data Collection

Reduce data entry errors and enforce pay and attendance policies at the time of punch while also giving employees access to scheduled hours and time-off balances. Plus, a backup battery protects employee information against power outages, giving you peace of mind.

Interested in Learning More About Kronos?

If you’re feeling overwhelmed by all of the solutions available on the market, you’re not alone. And, luckily for you, Surety Systems is here to help develop a digital transformation strategy that best fits your organization’s needs.

Not only can our team of  Kronos consultants support your journey from implementation to optimization, but we can also help you decide on the right ERP or HCM solutions to integrate with Kronos. 

Partner With Kronos Workforce Central Experts

Need help implementing Kronos Workforce Central? Our Kronos WFC experts can help with that. Just need an extra hand navigating the complexities of a new Kronos Workforce Central upgrade? Our consultants are experts in that too.

And, to help you know what to expect when partnering with us, we’ve included a sample profile of one of our Kronos WFC consultants:

Surety Senior Kronos Workforce Central Suite Consultant

  • 13+ years of Kronos experience
  • 30+ years of experience in IT
  • Vast experience with clock configuration, time and attendance, advanced scheduler, attestation and WIM
  • Additionally worked within the ADP and Workday spaces
  • Experience with the newest versions of Kronos Workforce Central, including the Cloud and also iSeries
  • Worked within the distribution, healthcare, retail, supply chain, and transportation industries 

Ready to get started? Contact us today to learn how we can support your team.