Epic has established itself as a prominent electronic health record (EHR) system, playing a central role in managing patient data and clinical processes within modern healthcare organizations.
However, complex implementations, ongoing optimization efforts, and the demand for highly specialized talent often require additional support from subject matter experts (SMEs) and experienced consultants to ensure effective system performance. This is where Surety Systems comes in, offering tailored solutions and personalized staffing services to meet each client’s specific needs and project requirements.
This article will explore Surety’s unique approach to Epic advisory, highlighting what differentiates our Epic staffing services from traditional managed services or staffing firms.
The Evolving Need for Specialized Epic Expertise
Healthcare organizations frequently face significant hurdles in meeting critical demands, primarily due to internal resource constraints and existing skill gaps within their IT departments. The specialized nature of Epic work means that finding and retaining full-time employees with the high-level expertise needed for specific, short-term projects can be both costly and risky.
Traditional generic IT staffing firms or rigid managed services models often fall short in providing the nuanced support required for Epic environments. Generic IT staff may lack the specific Epic certifications and hands-on project experience, while managed services can impose inflexible contracts that don’t align with the fluctuating demands of Epic initiatives. These limitations can lead to inefficient deployments, missed deadlines, and a failure to fully optimize the Epic system’s capabilities.
Comprehensive Epic Staffing Services
At Surety Systems, we understand the unique demands of the Epic ecosystem and offer comprehensive staffing services tailored to meet your specialized needs. Our approach goes beyond simply filling roles; it provides access to senior-level Epic talent, ensuring we engage the right consultants for your specific project requirements.
Here’s a closer look at a few key areas of our Epic advisory services:
Full Lifecycle Support
Our team provides resources across the entire Epic implementation lifecycle, including initial planning, system build, testing, user training, Go-Live, and post-Go-Live optimization, to augment your internal team and ensure critical needs are met at every phase.
Specialty Module Expertise
We offer services that span the full spectrum of modules and functionalities, including specialized support for areas like Epic Radiant, Epic Cupid, Epic Beacon, Epic Willow, Epic Cadence, Epic Ambulatory, and Epic Inpatient. This broad expertise allows us to provide tailored assistance across various clinical and administrative needs within your Epic environment.
Certified Consultants
Our consultants are Epic-certified professionals with extensive hands-on implementation experience. This specialized expertise ensures that you receive support from individuals who understand the nuances of the Epic landscape and can contribute effectively to your team from day one.
Flexible Engagement Models
We understand that every project has unique demands, which is why we offer flexible, agile services to ensure successful deployment and continuous support for your evolving system requirements. We support short-term, long-term, part-time, and full-time needs, whether you require just one subject matter expert or an entire team to achieve your goals.
Vendor-Agnostic, Cost-Competitive
We don’t sell or push a specific Epic module or a “one-size-fits-all” managed service model. Instead, our recommendations are driven purely by your unique needs, challenges, and existing ecosystem, with an emphasis on providing the right talent for your critical project needs.
Our team offers lower rates than typical vendors without sacrificing service quality, never pushing offshore or junior resources to meet quick turnarounds or pad margins.
Experience with Community Connect
Our senior-level Epic team has significant, hands-on experience supporting organizations going live via Community Connect. This particular expertise allows us to seamlessly assist smaller hospitals and clinics in leveraging Epic’s comprehensive power through this collaborative model, ensuring a smoother transition and optimized system utilization.
Key Benefits of Partnering with Surety for Your Epic Initiatives
- Accelerated Project Timelines: Our expertise across various Epic modules and integrated clinical platforms helps you streamline core processes, leading to quicker project completion and a faster return on your Epic investment.
- Access to Highly Specialized Skills: Partnering with the Surety team provides immediate access to senior-level Epic experts when and where their specialized knowledge is needed, without the overhead of permanent hires.
- Empowered Internal Teams: Through close collaboration and dedicated knowledge transfer, we equip your internal teams with the skills and confidence to manage and optimize your Epic system long-term.
- Budget Efficiency: Our flexible engagement models help you avoid unnecessary long-term commitments, ensuring your budget is utilized efficiently for maximum impact.
- Mitigated Risks: We help identify and address potential pitfalls associated with complex EHR implementations and optimizations, reducing disruption and ensuring smoother transitions.
Why Partner with Surety Systems?
Surety Systems offers a unique approach to Epic staffing and advisory services, providing a client-first mindset, senior-level expertise, and flexible partnership models to ensure your critical needs are met. Our senior-level Epic consultants deliver tailored advisory and personalized consulting support, helping your internal team elevate your Epic capabilities and deliver successful projects.
Contact Us
For more information about our Epic consulting services or to get started on a project with our team, contact us today.
