After going live with Workday, the nationwide chemical manufacturing organization experienced a few issues within its Workday Payroll, Absence, and Time Tracking (PATT) tenant. This client required specialized consulting support to navigate complex time tracking and reporting issues across their Workday environment.
The Surety team was initially brought on to provide additional support for their internal Business Intelligence (BI) team, offering the functional expertise and guidance needed to manage reports that relied heavily on their legacy systems and create new reports related to hours, labor, and other key time tracking data. After engaging with Surety, the client’s internal team realized another need for additional support specific to their Workday Time Tracking tenant and operations. Surety offered immediate assistance to help the client resolve core issues and improve timekeeping efficiency.
Surety’s functional expertise and ability to provide immediate assistance with Workday Payroll, Absence, and Time Tracking issues were integral in helping the client resolve core challenges and significantly improve timekeeping efficiency post-go-live.
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