In the age of the Great Resignation, businesses need to evolve to create a culture of change in the workplace that puts people first. When your employees feel valued, they’re more motivated, productive, and engaged. It’s a win-win for employees and companies.

Ultimate Software to UKG

Organizations can improve their employees’ work experiences with the UltiPro suite. UltiPro was first released by Ultimate Software in 2017. Recently, Ultimate Software merged with Kronos to form Ultimate Kronos Group (aka UKG) and has now renamed the product UKG Pro.

What is UltiPro?

UltiPro (or UKG Pro) is a human capital management (HCM) solution that provides comprehensive human resources (HR), payroll, time and attendance, talent management, compliance, and more people-management features in one platform. As a result, you can ensure your employees are engaged starting on day one.  

A person’s first experience with your company is usually when they apply for a job. UltiPro’s candidate-centric design allows you to immediately engage applicants and avoid candidate drop-off. You can even use social media tools to quickly create and post openings, automatically rank candidates, and much more.

Because UltiPro is a unified solution, you only have to enter employee data once — making it easier to set up payroll, access employment history, and manage life events down the road. 

But before we go on that journey, let’s cover all the details, features, and benefits of UltiPro so that you can make well-informed choices about your software solutions.

UltiPro Features for Human Capital Management

UltiPro solutions help put your people first at every stage of the work journey while bringing new levels of collaboration and visibility to the hiring manager. Here are the features of the solution: 

Human Resources 

UltiPro simplifies complex human resources processes by giving you access to employee information and data all in one centralized system. It also improves the employee experience at all levels of the organization and lets you share information and news with your global workforce. 

Payroll Management

A critical component of a people-first approach is ensuring that employees are paid accurately and on time. UltiPro helps simplify complex payroll calculations and configure payroll models that fit any business need — from any device. 

Talent Management 

UltiPro’s talent management features help you attract, nurture, and grow talent with ongoing performance management, career development, and continuous learning. It also allows you to identify retention risks and high performers, as well as succession management. 

Workforce Management 

The labor management tools help drive productivity and scheduling with AI and machine learning technologies. This helps streamline the process for time, attendance, scheduling, compliance, and more with people-centered technology.

HR Service Delivery 

With HR Service Delivery, employees have easy-to-use tools for self-service from anywhere. They can get answers to any HR question quickly. While hiring managers can automate many manual HR tasks with digital workflows.


Compliance can be challenging for any HR director or team. UltiPro helps you drive confidence in compliance with automated tax lookup, filing support, labor requirements, best-practice data management, and more.

Business Intelligence 

With UltiPro’s business intelligence (BI tools), you can analyze HR, payroll, and talent management data along with real-time reporting to discover insights that lead to people-driven decisions. With customizable reports and AI features, you can grow your workforce confidently.


With predictive and prescriptive analytics, your organization can use HR data to better understand your workforce and make smarter decisions.

UKG Talk 

Build a culture of belonging with an HCM solution that helps communicate and connect your employees. It includes company-wide announcements, email notifications, team chats, and the ability to gather feedback through employee surveys.

Advanced Survey Technology

With your HR data in one platform, you can easily deploy employee surveys to gain insight and sentiment analysis on your workforce. Using advanced natural language processing and machine-learning algorithms via Xander, organizations can learn even more about how employees feel about their work and leadership. This valuable information will help you understand your employees’ motivations and allow you to take action to improve the employee experience.

Key Features of UltiPro

Now, let’s dive into some of the features that UltiPro offers:

Mobile App

The UltiPro mobile app gives employees access to information and tools to remain productive no matter where business happens. 

Cloud Technology

UltiPro is a cloud solution that enables organizations, from large enterprises to mid-size businesses, to simplify business processes and leverage product enhancements faster, with less IT reliance and upfront costs.

How UltiPro Will Benefit Your Business 

Whether you’re an employee, HR manager, or payroll professional, UltiPro’s people management solution has something that will benefit you.

Flexible Succession Management

Prepare your company for a successful future with comprehensive succession plans. If any changes or life events should occur, you’ll be able to make informed decisions about the organization and your talent with a complete view in one place.

Smart Compensation

With UltiPro’s advanced analytics and talent insights, you can make data-driven compensation decisions. The solution gives employees visibility into goals and pathways to compensation rewards to keep them motivated and engaged. 

Enhanced Learning Experiences

Whether it’s new hires or long-term employees, learning never stops. This tool helps you provide a continuous learning strategy with on-demand content, social and collaborative tools, and mobile access for learning activities.

Partner With UltiPro Experts 

UltiPro is a comprehensive solution for all your HCM processes and goals. If you’re ready to implement tools to help put the focus on your people, Surety Systems can help.

Our senior-level UKG consultants understand that implementations go beyond setting up the system. We’ll help you develop a transformation strategy that includes deployment services, training, support, and ongoing success.

To help you know what to expect when partnering with us, we’ve included a sample profile of one of our UKG consultants:

Surety Senior UltiPro (UKG Pro) Consultant

  • 15+ years of UltiPro experience
  • 25+ years of HRIS experience
  • Well-versed in guiding clients through the whole life cycle
  • Experienced in most of the UltiPro modules
  • Has 6 UltiPro certifications, including UltiPro Implementation Partner Certified
  • Worked within the healthcare, gas, retail, and distribution industries

Contact Us

If you’re considering a new software solution or are ready to dive right in, our team is here to help. Contact us today to connect with a consultant for your next UKG project.