When it comes to managing maintenance, repair, and operations (MRO) activities, businesses across industries face unique challenges, such as optimizing asset maintenance and performance, reducing system downtime, and controlling costs across the board.

This is where SAP MRO (Maintenance, Repair, and Operations) comes in to help empower companies to improve efficiencies and drive sustainable growth over time.

And, by leveraging advanced technologies like artificial intelligence (AI), machine learning (ML), and the Internet of Things (IoT), SAP MRO makes it easier for customers to optimize maintenance planning operations, streamline work execution, and improve asset reliability.

This article will discuss the core components and capabilities of SAP MRO and its advantages for customers, as well as where our team of SAP consultants can come in to help.

Read on to learn more!

What are MRO Services in SAP?

MRO, or Maintenance, Repair, and Overhaul services, are commonly used to describe materials used in a manufacturing or processing plant that support operations for base maintenance, line maintenance, and component repair.

SAP MRO is a powerful suite of integrated software solutions designed to support the end-to-end MRO lifecycle, providing organizations with enhanced visibility, control, and flexibility in managing their assets, maintenance processes, and supply chain operations.

Key Components of the SAP MRO Solution

Maintenance, repair, and overhaul (MRO) services in SAP are separated into a few key components: inventory management, maintenance planning, maintenance and service processing, and provisioning, procurement, and sales.

Let’s take a closer look at each sub-component of the SAP MRO solution:

1) Inventory Management

In the aerospace and defense industry, a large inventory is necessary to fill urgent needs for spare parts or other supplies, fulfill complex technical object requirements, and manage complicated product structures in the most efficient and effective manner.

The Parts Interchangeability and Customer Stock applications are leveraged to help companies specifically in the aerospace and defense industry control inventory management processes.

Managing this kind of inventory involves both logistical and financial activities, including:

  • Monitoring inventory levels across the warehouse
  • Tracking serial numbers and location for specific materials
  • Triggering the reordering process for spare parts and materials
  • Calculating the actual cost of each spare part
  • Analyzing the costs of maintaining the inventory

2) Maintenance Planning

In most industries, preventative maintenance is planned according to the condition, performance, technical status, and remaining life of each material or final product.

By leveraging defined planners in SAP, companies are enabled to leverage available maintenance slots to add modifications or deferred items to the related work package and optimize the allocation of available resources across the enterprise.

The maintenance planning component makes it easier for companies to plan shop visits and evaluate them from a long-term perspective, including the assessment of hangar space, component availability, and work center capacity. This helps to identify and eliminate bottlenecks, minimize downtime, and reduce costs across the entire organization.

The following applications are designed to help businesses support maintenance planning initiatives:

  • Spare Parts Stock Calculation
  • Maintenance Program Definition
  • Work Packaging and Sequencing (WPS)
  • Maintenance and Service Planning (MSP)
  • Mass Maintenance of Maintenance Plans

3) Provisioning, Procurement, and Sales

There are four main applications used to help organizations manage, maintain, and optimize their core provisioning, procurement, and sales operations:

  • Initial provisioning: Supports the selection and initial procurement of spare parts for the production of new equipment and helps customers define the data, formats, and transmission procedures needed to negotiate with contractors about the range and scale for each required spare part.
  • Order administration: Facilitates more efficient communication between customers and vendors, initiates the exchange of shipment notifications across teams, and outlines processes for placing, accepting, rejecting, amending, querying, or cancelling an order.
  • Customer invoicing: Promotes electronic communication for vendors and customers and makes it easier to verify, amend, accept, or reject invoices for specific assets.
  • Procurement planning: Helps any company manage requests for price quotations, link existing quotes to the ATA central procurement database, and improve collaboration between vendors and customers.

4) Maintenance and Service Processing

The primary objective of maintenance and service processing in the aerospace and defense industry is to ensure the airworthiness of primary technical objects, including the assessment of individual components across the entire lifecycle and the location of each necessary material or part.

Primary components can be exchanged if they can’t be repaired in time for use, have reached the end of their lifespan, or are listed for replacement in service bulletins or airworthiness directives (SB/AD). It is also possible to swap identical components within the same aircraft, rather than repairing the defective part.

Maintenance and service processing is supported by a few key applications, including:

  • Subcontracting for MRO processes
  • Component Maintenance Cockpit (CMC)
  • PM/CS orders in the SAP MRO process
  • Configuration Control Workbench
  • Logbook for maintenance processes
  • Warranty Workbench
  • Assignment of PM/CS orders to projects

How Can We Help?

Whether you need help implementing new SAP applications and components across your internal SAP landscape, additional support outlining plans for reactive maintenance and troubleshooting for production equipment, or just an extra hand managing work requirements to support each maintenance technician, Surety Systems is here to help.

Our team of senior-level, US-based SAP consultants has you covered!

Regardless of the complexity of your organizational structure or the nature of your project needs, our expert SAP consultants have the skills and experience needed to help manage, monitor, and optimize core production and maintenance processes across your entire organization.

Getting Started with Us

Interested in learning where SAP applications (and our team of expert SAP consultants) can fit in your organization and help improve productivity and efficiency across teams?

Contact us today for more information about our SAP consulting services!