In a previous article, we covered different Workday integration options for building, managing, and deploying integrations to and from Workday. We also explained the pros and cons of using middleware technology versus Workday Integration Cloud. 

In this article, we’ll help you optimize your Workday integration strategy by covering some common challenges you may face during this process, tips and tricks on how to overcome those challenges, and fill you in on how partnering with a third-party expert can super-charge your integration project. 

Let’s dive in.

Common Workday Integrations Challenges

Not Including Subject Matter Experts 

Our Workday consultants have helped many clients plan and implement Workday integrations, and one of the most common (and significant) challenges they’ve seen is not having all the subject matter experts involved in the project from the start. 

The subject matter experts within the company are the individuals most knowledgeable about the current process, which makes them vital when it comes to developing the requirements to test the integration and each scenario. Without these people involved in the project, you’re only going to wind up with a weaker product. Do yourself a favor and get your integration project off to a strong start by creating a good team. 

Not Enough Time for Testing

Another bad practice we’ve seen customers repeatedly adopt is not planning enough time for testing. You’ll pay for this shortcut when the integration goes live in production, and all those mistakes start causing downstream issues with other integrations. We suggest putting in the hard work at the beginning. Plan for testing all the scenarios that could come into play so you can update the logic and integration to handle those scenarios. This will save you a tremendous amount of time, effort, and headaches.  

Tips and Tricks from Workday Experts 

As difficult as it may seem to get Workday integrations up and running, it doesn’t have to turn into a nightmare. Here are a few of our favorite tips to share with clients before they get started.

Get the Team on the Same Page at the Get-go

The timeframe of the project needs to be right for everyone involved. So set those expectations early and communicate them thoroughly and regularly throughout the integration. This will lead to a more collaborative team effort and higher chances of success.

Conduct Training at the Right Time

We’ve seen clients start training too early in the project, which may seem like a good idea, but the problem with that strategy is that it’s a bit like taking a language in high school. Unless you’re using it all the time, what you’ve learned isn’t going to stick. While training is key, it needs to be fresh. Workday offers a lot of great training, but an advantage of third-party consultants is that can offer personalized training that best suits the unique needs of your company. 

Benefits of Third-party Workday Consultants

Managing Resources 

If your organization requires new integrations, getting them set up will take a lot of time and resources. Try to put this on your current staff, and they’ll be working overtime to manage their full-time job and the new project, which is a quick way to get burnout, frustration, and potentially increased turnover. Bringing in a third-party consultant, however, allows you to effectively manage your staff’s workload, keeping them engaged in the process without spreading your resources too thin.

Varied Experience 

Quality consultants have years of experience working with a wide variety of clients, which means they bring insights from different companies and industries when they work on your project. Seeing how other businesses do things means they can offer suggestions on best practices that are proven to work, common mistakes you should avoid, and out-of-the-box solutions to problems you might be too close to see.

Time and Money Savings 

An experienced consultant can save organizations a lot of time. (And we all know time is money.) If you come across a problem during your project, it’s likely a consultant has seen something similar and can fix it fairly easily. In contrast, your staff could spend hours researching what the problem even is before they can tackle the issue.

Optimize Your Workday Integrations with a Quality Consultant from Surety Systems 

If you’re getting started on Workday integrations, or any other sort of Workday project, our senior-level Workday consulting team is here to help. Our team has the experience you need to guide your company to become more efficient and help you make the most of your Workday investment. 

Contact us today to get started.