A comprehensive shared service platform that facilitates collaboration and communication between users, offers a variety of advanced features to enhance Workday functionality, allows users to brainstorm and share ideas for product enhancements…
Sounds a little too good to be true, right?
Well, with Workday Community, employees, customers, and partners have access to all these features (and more). Read on to learn more!
What is Workday Community?
Workday Community is an interactive space for Workday customers to learn more about the full capabilities of their Workday system, exchange ideas with other Workday users to improve process efficiency within their software, and network with members in the Workday space to develop relationships and learn how to leverage Workday solutions in the most efficient way possible.
The Community platform gives customers, partners, and other Workday employees the ability to learn, collaborate, and share ideas on the best ways to implement, integrate, or upgrade their Workday systems and applications.
Who Uses Workday Community?
Workday Community offers advanced collaboration features for…
- Workday Implementation Partners
- Workday Customers
- Workday Employees
The collaboration platform is widely-adopted in user groups across multiple different industries throughout the world. There are more than 94,000 active Workday Community members in more than 170 definitive user groups worldwide. Community generates more than 600,000 site visits and 1,500 answered questions each month, improving engagement, interactivity, and interoperability for Workday users throughout the world.
Key Features of the Solution
Workday Community provides an innovative, collaborative, and intuitive platform that helps support, empower, and educate users and connect them with other peers and partners within the Workday space.
From sharing new ideas to proposing product enhancements, sharing best practices for core collaboration tools, asking questions in comprehensive user forums, and more, the Workday Community platform has everything employees, users, and partners need to improve their Workday experience.
Community provides a centralized location for users to access advanced features and capabilities, including…
- Customer Forums: An open Q&A portal to help Workday experts and other users communicate with other, ask and get answers to critical software questions, and gain more actionable insights about their Workday solution.
- User Groups: A sub-community collaborative space that allows users working on a similar type of project or within a specific industry to communicate more effectively, complete tasks more efficiently, and manage software and project guidelines in one place.
- Brainstorms: A virtual community that allows Workday users to submit, discuss, and vote on system enhancement requests or “Brainstorm Ideas” to improve the overall effectiveness of their Workday software. Voting throughout the Community platform determines which ideas move from “Idea” to “Reality” within the Workday environment.
- Additional Resources: An extensive Workday Administration guide for supervisors and managers, Workday tutorial videos for users, 24/7 support from Workday experts within the Workday Customer Center, subscription-based Workday Success Plans, and contribution sharing among peers in the Workday space to improve accessibility to exclusive Workday content and improve overall productivity.
Benefits for Workday Users
1) Improved application functionality across all areas of your organization, including Financials, Human Capital Management (HCM), Talent Acquisition and Performance Management, and more.
2) Advanced Workday Community capabilities tailored to meet your organization’s needs with a single solution and enhance customer and employee engagement, productivity, and satisfaction across the board.
3) Enhanced communication and idea-sharing functionality to allow peers and experts to openly share ideas, comment on forums, and ask questions to better understand their Workday modules and applications.
4) Community-driven innovations to help users optimize task management processes and improve the Workday experience for all users in the Community.
5) Mobile-enabled services that allow users to access core Community collaboration tools on any device, including your desktop computer, laptop, tablet, or mobile phone.
Partnering with the Best
Whether you need help joining the Workday Community, navigating issues with employee log ins or user settings, integrating your key Workday modules with other external systems or applications, or anything else Workday-related, Surety Systems is here to help.
Your company. Your priorities. Our expertise. That’s the name of the game with us.
Getting Started with Us
Our team of senior-level Workday consultants has the technical skills, functional expertise, and real-life experience needed to lead your team to success, no matter where your Workday needs lie.
Contact us today to learn more about our Workday consulting services or get started on a project with one of our Workday experts.