The water conservation and reclamation services organization faced a critical breakdown in its PO revision process within its existing Lawson environment. Their current configuration was inconsistent and failed to operate as intended, forcing the internal team to manage revisions through manual workarounds.
The client’s existing inefficiencies not only slowed procurement cycles but also increased the risk of data entry errors and reduced visibility into order changes, threatening the overall stability of their supply chain operations. This required an experienced team to conduct a strategic assessment of current logic and processes and to implement new IPA flows efficiently.
Surety partnered with the client’s internal team to conduct a deep-dive assessment of the current state, identify the technical root causes of key process failures, and evaluate existing procurement rules. By collaborating with our team, the client successfully moved from a broken, manual process to a streamlined, automated environment.
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