Are you ready to propel your business into the world of intelligent enterprise solutions?
Look no further than the SAP Discovery Center, a self-service platform designed to help businesses and partners easily adopt cutting-edge technology and facilitate more efficient business process management across their entire organization.
From missions and services to collaboration with the vast SAP Community, the SAP Discovery Center is your one-stop destination for a successful digital transformation journey.
Let’s explore the main components of the Discovery Center in SAP, how it can assist you in adopting intelligent enterprise solutions that will elevate your business to new heights, and where our team of SAP consultants can come in to help.
Key Takeaways
- Explore the SAP Discovery Center for step-by-step guidance, powerful tools, and resources for digital transformation.
- Leverage customer stories and insights through a collaborative platform with experts & peers.
- Streamline customer support processes, boost efficiency with RPA/AI & simplify compliance with Peppol scenarios.
Exploring the SAP Discovery Center
The SAP Discovery Center is a self-service tool designed to help businesses adopt intelligent enterprise solutions, such as the SAP Business Technology Platform (SAP BTP), to improve both the functionality and efficiency of their most critical business processes.
It offers a range of features and advantages, including collaboration with experts, exploration of demos, and valuable insights into the latest trends and developments in the SAP ecosystem.
The SAP Discovery Center aims to empower businesses in their digital transformation journey, offering step-by-step guidance, powerful tools and resources, and opportunities for collaboration and support.
Whether you’re just starting out or looking to optimize your existing SAP solutions, the SAP Discovery Center is here to assist you with a wide range of use cases and missions.
Understanding the SAP Discovery Center
The SAP Discovery Center serves as a platform to support businesses in their digital transformation journey, helping users better understand and make use of SAP products like the SAP Business Technology Platform and the SAP HANA database.
It provides access to a variety of intelligent resources, such as:
- Demos
- Tutorials
- Documentation
- Related missions
Alongside comprehensive resources, the SAP Discovery Center provides a collaborative environment where users can interact with professionals and peers, exchange experiences, and learn about best practices. This combination of resources and collaboration helps users drive more efficient and effective digital transformation efforts across their organization.
Navigating the SAP Discovery Center Interface
Accessing the SAP Discovery Center website is as simple as launching it in your web browser.
For example, you can type the URL into the address bar or click on a bookmarked link. Once on the homepage, you’ll find various sections and categories displaying each solution and technology.
The search bar at the top of the page allows you to locate specific topics or keywords. And, you can also refine your search results for more relevance through the available filtering and sorting options.
Missions and Services: The Core of SAP Discovery Center
At the heart of the SAP Discovery Center are two primary components: Missions and Services.
Missions provide step-by-step guidance for implementing use cases on the SAP Business Technology Platform, while Services offer access to powerful tools and resources tailored to meet your business needs and contract with SAP.
The detailed guidance, resources, and expert support offered through Missions in the SAP Discovery Center facilitate the successful implementation of SAP solutions. Concurrently, the diversity of services available provides businesses with the necessary tools and resources to catalyze innovation, foster collaboration, and enable digital transformation.
Step-by-Step Guidance for Success
Missions in the SAP Discovery Center are designed to provide comprehensive direction, assets, and specialist assistance for successful implementation. Each mission includes a ‘Resources’ section, which offers guides to best practices and other associated documents, ensuring that users have all the information they need to complete their objectives.
Missions provide resources and step-by-step instructions for implementing use cases on the SAP Business Technology Platform. With the support from subject matter experts and the SAP Community, users are equipped to succeed in their digital transformation journey.
Access to Powerful Tools and Resources
The SAP Discovery Center provides access to a range of powerful tools and resources that are tailored to meet your business needs and contract with SAP.
These pre-built SAP support resources include:
- SAP Cloud Platform
- SAP Analytics Cloud
- SAP Leonardo
- SAP API Business Hub
- SAP Learning Hub
The SAP Discovery Center equips businesses with various services and tools to optimize their SAP solutions and drive digital transformation. It caters to the needs of both beginners and those looking to enhance their existing SAP implementation, making it a valuable solution for companies in any stage of their digital transformation journey.
Harnessing the Power of the SAP Community
The SAP Community offers an extensive network of professionals, experts, and enthusiasts that offers the capability to connect and collaborate. Integrating SAP Community with the SAP Discovery Center creates a platform for knowledge exchange, issue resolution, and innovation, opening up a wealth of resources and support for users.
Membership in the SAP Community promotes a sense of community and solidarity, allowing individuals to form connections, network, and benefit from each other’s knowledge. SAP Discovery Center users can leverage the SAP Community’s power to gain valuable insights, support, and collaboration opportunities, thereby driving their digital transformation journey.
Collaboration and Support
The SAP Discovery Center offers the following benefits:
- Foster collaboration and facilitate access to a comprehensive knowledge base
- Integrate with the SAP Community to easily connect with experts and peers
- Share experiences and gain insights into best practices and industry trends
Another key feature of the SAP Discovery Center is the “Ask in SAP Community” functionality. This feature enables users to connect with the SAP Community and discover pertinent questions and answers related to their mission or topic. The collective knowledge of the SAP Community enables users to find solutions to their challenges quickly and learn from others’ experiences.
Leveraging Customer Stories and Insights
Exploring customer references and stories allows the SAP Discovery Center users to gain valuable insights and foster trust in SAP Cloud Platform solutions. Customer stories showcase real-world use cases and demonstrate the success of businesses implementing SAP solutions.
By utilizing these resources, businesses can gain valuable knowledge and foster trust in their SAP Cloud Platform solutions while also considering a cloud platform enterprise agreement for efficient management.
The SAP Community offers a comprehensive selection of customer stories and insights, including:
- Success stories
- Case studies
- Testimonials
- Forums
- Discussion boards
- Blogs
- Articles
- Webinars with thought leaders and industry experts
New Functionality in the SAP Discovery Center
As technology continues to evolve, so too does the SAP Discovery Center.
The platform now offers a range of new features, including service ticket intelligence, automated data extraction, electronic invoicing, and more. These powerful tools enable businesses to optimize customer support, improve efficiency, and simplify compliance, ensuring that they stay at the forefront of digital transformation.
Let’s take a closer look at each of these new functionalities and discuss how they can benefit your business and bolster your digital transformation efforts in the long run.
Service Ticket Intelligence: Streamlining Customer Support
Service Ticket Intelligence enables customers to optimize customer service by automatically generating service tickets based on customer data. And, by utilizing artificial intelligence and machine learning technologies, Service Ticket Intelligence automatically categorizes and prioritizes tickets, extracts pertinent information, and proposes suitable solutions or actions.
Service Ticket Intelligence offers the following benefits with its service plans:
- Streamlines customer support processes
- Decreases response times
- Provides precise and prompt solutions
- Enhances customer satisfaction
- Builds trust and loyalty in your business
Automate Data Extraction: Boost Efficiency with RPA and AI
The use of SAP AI Business Service and SAP Intelligent Robotic Process Automation allows businesses to exploit the power of automation, streamlining their data extraction processes and enhancing efficiency.
Automated Data Extraction functionality enables customers to:
- Rapidly and precisely extract data from different sources, like documents, emails, and webpages
- Leverage intelligent automation capabilities such as natural language processing, machine learning, and computer vision
- Reduce costs, improve accuracy, and optimize efficiency.
Users can initiate the automation of data extraction by accessing powerful tools and resources through the SAP Discovery Center. And, with valuable guidance on implementing automated data extraction, your business can be gleaned from customer stories and insights during the initial setup process.
Send Electronic Invoices: Simplify Compliance with Peppol Scenarios
Send Electronic Mail Invoices is a feature of the SAP Discovery Center that facilitates customers’ compliance with Peppol scenarios by transmitting electronic invoices.
Electronic invoicing offers numerous advantages, including faster delivery, reduced costs, enhanced accuracy, and simplified adherence to regulatory requirements by eliminating the need for traditional paper-based methods. And, with a pay-as-you-go approach, the SAP Discovery Center makes it even more convenient for businesses to adopt electronic invoicing.
To ensure compliance with Peppol scenarios, the SAP Discovery Center offers a mission for SAP Document Compliance that simplifies the process of configuring your system to adhere to Peppol requirements. By leveraging this mission, businesses can streamline electronic invoicing and remain compliant with evolving regulations over time.
How Can We Help?
Whether you need help implementing services in the SAP Business Technology Platform for the first time, additional support navigating complex integrations between existing SAP and non-SAP services, or just an extra hand managing related missions in the SAP Discovery Center, Surety Systems can help.
Our senior-level, US-based SAP consultant team has the skills, experience, and technical know-how to handle all your most important SAP project needs — from implementation to integration, upgrade, enhancement, and everything in between. We’ve got you covered!
Getting Started with Our Team
Interested in learning more about the intelligent solutions offered in the SAP Business Technology Platform or how our expert SAP consultants can help maximize your overall SAP investment? Contact us today!
Frequently Asked Questions
What is SAP BTP used for?
SAP BTP provides an optimized innovation platform for SAP applications in the cloud, offering users a range of tools, services, and products to develop, integrate, and extend all SAP and 3rd party applications. It also includes capabilities such as automation, data and analytics, integration, AI, performance management, planning, reporting, query, and analysis.
What is the SAP Discovery Center?
The SAP Discovery Center is a self-service platform that enables businesses to access powerful tools and resources, gain step-by-step guidance, and collaborate with the SAP Community to facilitate the adoption of intelligent enterprise solutions.
By leveraging the Discovery Center, businesses can quickly and easily explore the latest SAP solutions, learn how to use them, and get the most out of their investments. The platform provides access to a wide range of resources, including tutorials, videos, webinars, and a community of experts.
What are Missions and Services in the SAP Discovery Center?
The SAP Discovery Center offers tailored guidance and resources for your business needs through its missions and services, helping to implement use cases on the SAP Business Technology Platform.
These missions and services provide a comprehensive approach to help you identify and understand the best solutions for your business. They also provide the necessary resources to help you implement the use cases on the SAP Business Technology Platform.
How does the SAP Discovery Center integrate with the SAP Community?
The SAP Discovery Center and SAP Community work together to provide users with an interactive platform for collaboration, knowledge exchange, and expert and peer support.
