EpicCare Link is a powerful web-based tool designed to connect community providers, specialists, and external organizations within health systems using Epic software. By offering secure access to patient records, test results, referral statuses, and more, EpicCare Link ensures all care team members have the information they need to make informed, timely decisions.
In this article, we’ll explore how EpicCare Link works, its key features, and its benefits for healthcare providers and patients.
What is EpicCare Link?
EpicCare Link is a secure portal that provides access to shared patient electronic medical record information for better care coordination. It is a read-only application with service-oriented features configured to align patient care with community practices and improve access to medical records.
The EpicCare Link platform also allows referring practitioners and other medical staff to access, select, and manage patient information within the electronic health record.
Benefits of Using EpicCare Link
Here are a few key benefits of the EpicCare Link platform for patients and providers:
Enhanced care coordination
Establish strong connections between healthcare organizations, enable seamless information sharing across care teams, and streamline core workflows for better patient outcomes.
Community engagement
Foster strong relationships between health systems and community providers by offering a transparent, user-friendly tool to share information, collaborate, and improve cooperation in patient care.
Referral management
Simplify the referral process by allowing providers to easily send, track, and manage referrals in one central system, reducing delays and ensuring patients receive timely, personalized care.
Seamless data management
Leverage real-time access to patient records, including test results, referral statuses, and care summaries, to ensure continuity of care and keep all providers informed.
Requesting Access to EpicCare Link
To access EpicCare Link, organizations without access can submit an application to request access through a physician, practice manager, director, or legal signing authority. The application can be submitted by an office manager, director, physician, or company executive.
The site administrator must submit new user requests for an existing site or practice. Users can request enrollment as site administrators for a healthcare organization or payer; however, they must submit a separate request for access.
Using EpicCare Link in Post-Acute Care Settings
Post-acute entities can apply for customized EpicCare Link access to accept and deliver secure communications electronically. It provides a secure way for post-acute care entities to communicate with other healthcare facilities and ensure patients receive the right care.
EpicCare Link access allows post-acute entities to interact with healthcare facilities electronically. This access enables secure communication between post-acute entities and healthcare facilities, further improving the care lifecycle and protecting sensitive patient information across healthcare settings.
EpicCare Link Access Management and Security
Access to the EpicCare Link portal is managed by one or more site administrators per group. These site administrators can add, remove, or modify users and their access levels and are responsible for ensuring all users have the right access and training.
Users must log in at least every 90 days for their account to remain active. Passwords must be reset every 180 days, and two-factor authentication is required for access.
Get Started with Epic Experts
While Epic provides direct support resources for surface-level issues like logging into the system or resetting user passwords, more complex initiatives, like module implementations, integrations, or enhancements, require personalized consulting expertise. This is where Surety Systems comes in.
Our senior-level Epic consultants have the skills and experience to handle your critical project needs and ensure your internal teams are prepared for continuous improvement and innovation in the long run.
Contact Us
For more information about our Epic consulting services or to get started on a project with our team of expert consultants, contact us today.
