The comprehensive care center transitioned from a legacy Lawson system to UKG Pro a few years ago, led by an HR Director who lacked the right UKG experience to configure and manage the new UKG system properly. This led to significant challenges in backend system configuration and management across key business functions.

Following a significant staff turnover that resulted in the loss of most of the client’s internal HRIS expertise, the client identified multiple flaws in their current UKG Pro System. They required an expert UKG consulting team to assess their existing system setup and provide guidance on key optimization initiatives in the upcoming quarter.

By partnering with Surety’s expert UKG consultants, the client was able to swiftly identify and address critical flaws in their UKG Pro system configuration, ensuring stability, enhancing backend management, and laying the groundwork for strategic optimization in the future.

For more information about our UKG consulting services, contact us today.