By enabling direct, in-app messaging, Workday Messaging allows users to interact with colleagues, share updates, and collaborate on tasks without leaving the Workday environment.

This article explores how the Workday Messaging platform improves workflow efficiency, fosters better communication, and simplifies task management across teams and business units.

Understanding the Workday Messaging Platform

Workday Messaging is a powerful tool designed to enhance communication and collaboration within the Workday platform. It facilitates two-way messaging between employees and candidates, drives quicker responses through real-time notifications, and accelerates the time between notification and action.

With SMS messaging capabilities and time-sensitive notifications, the Messaging tool enables Workday customers to ensure quick and efficient communication with new candidates, employees, and other key users. This way, organizations can leverage preferred communication channels to facilitate better worker engagement and accelerate action on critical workforce tasks.

Key Features

  • Configure and send custom SMS notifications for any critical business processes
  • Empower HR and talent acquisition teams to integrate texting into their daily process
  • Send and receive time-sensitive notifications to employees across teams
  • Empower employees to opt in or opt out of SMS communication and notifications
  • Set up personalized notifications for key recruiting tasks
  • Send ad hoc messages and invite candidates to apply for open positions
  • Access activity streams and message history timelines to view messages sent to candidates
  • Facilitate two-way conversational SMS text messages with candidates
  • Accelerate time-to-action for critical candidate sourcing, engagement, and management tasks
  • Improve overall time-to-hire by empowering recruiters to contact candidates more quickly
  • Drive integrations with Workday Recruiting to improve and accelerate the candidate application experience

Benefits for Customers

Quicker time-to-action

With the ability to send and receive custom SMS messages through any business process within the Workday system, Workday Messaging empowers organizations to improve engagement and accelerate the time between notification and action.

Effective audience outreach

Once an employee has opted into SMS text messaging within Workday, users can send and receive messages on various topics across critical business processes. This empowers users to communicate with key stakeholders and other users, facilitating better engagement and collaboration across business teams.

Custom notification control

Workday Messaging enables users to enable or disable text notifications for critical information and tasks by consenting to opt in or opt out of text messaging features. This ensures message recipients remain in control of their own notifications and experience, no matter what.

How Can We Help?

Whether you need help assessing your current Workday setup, additional support managing a complex Workday integration project, or an extra hand maintaining effective communication across project teams, Surety Systems is here to help.

Our senior-level Workday consultants have the skills and experience to understand your critical project needs and ensure your internal teams are prepared for success and improvement in the long run.

Contact Us

For more information about our Workday consulting services or to get started on a project with our team of expert consultants, contact us today.