In today’s fast-paced and highly competitive business landscape, small businesses are constantly seeking ways to survive and thrive, achieve business goals, and improve customer satisfaction across the board.

Enter SAP for Small Business — tailored ERP solutions designed specifically for small and medium-sized businesses, providing comprehensive enterprise resource planning (ERP) functionality to improve overall efficiency and drive more leads.

From financial management to customer relations and beyond, SAP brings the power of enterprise-grade software within reach for small businesses, fostering agility and innovation in the face of ever-changing market demands and customer behaviors.

This article will discuss the key components and capabilities of SAP solutions for small businesses, how they are helping small and midsize companies dream bigger and achieve more, and where our team of expert SAP consultants can come in to help.

What is SAP Business One?

SAP Business One provides a single, unified ERP software solution designed to help small and midsize companies manage their entire workforce from one location — from accounting and financial reporting to purchasing, service management, customer management, real-time data analytics, and other industry-specific functions.

With SAP Business One, small businesses can gain greater insight and control over key business functions, leverage real-time information to make more informed decisions, and drive profitable outcomes in the long run.

The SAP Business One ERP solution enables users to:

  • Drive on-premise or cloud deployment
  • Facilitate integration with the SAP HANA database
  • Ensure quick and efficient deployment
  • Leverage business intelligence to improve insight

Understanding Business One for Small Businesses

SAP Business One offers robust functionality without the complexity and high costs often associated with larger ERP systems, making it easier for small businesses (SMBs) to streamline their operations, make data-driven decisions, and remain competitive in their respective industries.

Here’s a closer look at the key features of SAP Business One for small business users:

Business Intelligence

By leveraging Business Intelligence (BI) functionality, SAP Business One enables users to create accurate and timely reports based on real-time, company-wide data and design powerful data visualizations for more informed decisions.

  • Customized reports: Consolidate data from multiple sources to create new reports and customize existing ones with minimal IT involvement.
  • Intuitive data management: Leverage intuitive drag-and-drop and drill-down features to gain better insights and configure workflow-based notifications.
  • Predefined metrics: Enhance visibility into cash balances and sales performance through intelligent analytics and key performance indicators.
  • Interactive analysis: Integrate SAP Business One and Microsoft Excel capabilities to gain insight into a variety of business perspectives.

Sales and Customer Management

With intelligent Sales and Customer Management features in SAP Business One, users can oversee the entire customer lifecycle more effectively, enabling better sales leads and better business outcomes.

  • Sales opportunities: Keep track of all sales opportunities and lead activities throughout the entire sales cycle.
  • Customer management: Consolidate, manage, and store all customer contacts from Microsoft Outlook in the same location.
  • Service management: Receive and respond to service calls and manage service and warranty agreements in one centralized solution.
  • Mobile services: Leverage mobile capabilities to manage critical sales and customer data and tasks anytime, anywhere, and on any mobile device.
  • Marketing campaign management: Collect critical marketing data and create, manage, and analyze marketing activities to improve overall profitability.

Financial Management

SAP Business One provides a comprehensive set of tools for streamlined financial operations that empowers companies to improve margins and drive more profitable business growth over time.

  • Accounting and controlling: Automate key accounting processes, like accounts payable, accounts receivable, and general ledger entries; manage cash flows, monitor project costs, and track budgets for each period more accurately and efficiently.
  • Bank reconciliation: Leverage bank transfers, checks, and more to process bank statements, reconciliations, and customer payments quickly and easily.
  • Financial reporting: Generate standard and customized reports based on critical financial data to improve data review and auditing processes and efficiency.
  • Fixed asset management: Automate core fixed asset management activities to simplify operations and eliminate the need for manual data entry and reporting functions.

Purchasing and Inventory Management

SAP Business One provides intelligent purchasing and inventory control features that enable users to manage the entire order-to-pay cycle in one place, allowing for optimized purchasing processes and more controlled costs.

  • Master data management: View purchasing and account balances, manage critical item purchasing information, and centralize purchasing processes in a unified, user-friendly interface.
  • Procurement: Consolidate documents, currencies, and information trails to improve auditing accuracy and streamline purchasing processes, such as purchase orders, goods receipts, requisition requests, and more.
  • Reporting: Leverage real-time data and intelligent dashboards to create fully integrated reports and gain a more comprehensive overview of key business functions on any device.
  • Warehouse integration: Synchronize goods receipts and inventory levels in the warehouse to create accounts payable invoices more efficiently and improve purchase planning.

Mobile-Enabled Services

By leveraging SAP Business One mobile apps, companies can access critical business information, complete tasks, and run their business from anywhere.

The Business One mobile app is designed for on-the-go sales teams, offering capabilities for both Android and iOS devices and enabling better lead management and mobile sales success.

Understanding Business ByDesign for Small and Midsize Businesses

SAP Business ByDesign allows small and medium-sized businesses to connect all critical business functions in one unified interface, making it easier to manage everything from human resources and supply chains to customer relationships, analytics and reporting tools, and more.

With intelligent Business ByDesign functionality, fast-growing, mid-market companies can streamline end-to-end workforce management processes, easily scale solutions to meet evolving customer demands, and remain competitive in an ever-changing market.

Here are a few key components of the SAP Business ByDesign solution for business users:

Customer Relationship Management

When it comes to finding the right customers, providing exceptional customer experiences, and driving more sales, SAP Business ByDesign offers intelligent marketing, sales, service, and engagement capabilities to handle it all with ease.

  • Sales: Automate operations across the entire salesforce and improve account management, from initial contact interactions to purchasing, invoicing, and follow-up.
  • Service: Provide intelligent customer service tools to give internal employees greater control over customer service initiatives, deliver personalized support, and improve customer satisfaction.
  • Marketing: Leverage customizable customer data management functions to build effective marketing campaigns, improve lead generation, and optimize handover to sales teams.

Financial Management

With SAP Business ByDesign, companies can gain comprehensive insight into their core financial management processes, making it easier to track and manage current financial conditions, streamline accounting, and manage liquidity across the entire organization.

  • Cash flows: Leverage improved data visibility and accessibility to view customer and supplier transaction information and better understand current cash flows.
  • Accounting: Access and manage multiple accounts for currencies, operating units, and reporting standards in a unified financial and managerial accounting solution.


SAP Business ByDesign offers intelligent self-service capabilities that empower users to centralize supplier information across the entire ERP system, negotiate better deals, and ultimately save valuable time and money.

  • Strategic sourcing: Simplify supplier data management, simultaneously manage multiple supplier contracts, and negotiate better sales deals.
  • Purchasing: Enable real-time data management to reduce prices and streamline core purchasing activities across the company’s entire landscape.

Project Management

SAP Business ByDesign makes it easier for companies to manage projects of any size, scale, or complexity in a single, unified platform.

  • Real-time project management: Enable project management teams to manage and deliver projects more efficiently and facilitate collaboration across teams.
  • Integration with Microsoft Teams: Leverage pre-built integrations with Microsoft Teams to access project data and complete tasks anytime, anywhere, and on any device.

Supply Chain Management

By providing intelligent supply-demand matching functionality and intuitive tools for supply chain management, SAP Business ByDesign enables companies to improve flexibility and increase the efficiency and effectiveness of their supply chain.

  • Product development and control: Accelerate product development to ensure products meet customer specifications; leverage an exception-driven approach to procurement and control material flows more efficiently.
  • Supply chain setup: Gain a more comprehensive view of supply networks, layouts, and models.
  • Warehousing and logistics: Automate production management processes, improve warehousing, and manufacture high-quality products.

Top 5 Advantages of SAP Software for Small Business

SAP S/4HANA for Small Business offers the tools necessary for helping small businesses streamline operations, reduce costs, remain agile and competitive in a challenging business environment, and achieve sustainable growth over time.

Here are the main advantages of SAP for Small Business:

Comprehensive Business Management:

SAP provides a comprehensive suite of tools for managing various aspects of a small business, including finance, sales, customer relationships, inventory, and more. This centralization of data and processes helps small businesses gain better control and visibility over their most important operations.

Efficiency and Automation:

SAP automates manual processes, reducing the need for repetitive tasks, improving efficiency, saving time, and minimizing the risk of errors. Automated workflows also ensure that business processes are consistent and compliant with best practices.

Data-Driven Decision Making:

SAP offers robust reporting and analytics capabilities, enabling small businesses to gather and analyze data. This data-driven approach supports informed decision-making, helping businesses identify trends, opportunities, and potential areas for improvement.


Small businesses often aspire to grow. SAP solutions are scalable, so they can adapt to a company’s increasing size and complexity. This eliminates the need to transition to a different system as the business expands.

Competitive Edge:

By using SAP, small businesses can compete with larger enterprises, deliver better customer experiences, optimize their supply chain, and manage their finances more efficiently. This, in turn, helps them stand out in the market and attract more customers in the long run.

How Can We Help?

Whether you need help implementing SAP ERP software for the first time, additional support navigating integrations between existing SAP ERP solutions and other third-party enterprise applications, or just an extra hand streamlining processes and enhancing cost savings, Surety Systems can help.

Our senior-level, US-based SAP consultant team has the skills, experience, and proven track record to handle your most important project needs and maximize your overall investment.

Getting Started with Our Team

Interested in learning how SAP’s business management software solutions can help small businesses like yours enhance process efficiency and improve business outcomes? Ready to get started on a project with our team of expert SAP consultants?

Contact us today!