When it comes to completing tasks and finding answers to important questions in the most efficient way possible, modern artificial intelligence (AI) tools, like the SAP AI chatbot, are changing the way employees do their jobs and improve their own experiences…

Keep reading to learn more about SAP Conversational AI and how its enterprise-grade features can help companies optimize their most important business tasks, as well as where our team of SAP consultants can come in to help when AI can’t handle it all.

What is SAP Conversational AI?

SAP Conversational AI is an automated, end-to-end chatbot platform designed to help users create, train, test, connect, and manage enterprise-ready chatbots in a single interface, leveraging low code functions to simplify user experiences and business tasks across teams.

SAP Conversational AI chatbot functionality makes it easier for companies to enrich key data and analyze text inputs to optimize processes within their core SAP system and maximize the efficiency of integrations with external third-party solutions.

Key Features of AI Chatbots in SAP

  1. Build: Create bots that operate in multiple languages, set up automated triggers and requirements, and leverage advanced bot memory to provide human-like conversations.
  2. Train: Analyze text inputs and leverage natural language processing (NLP) to ensure faster development of bots and better functionality across the technology.
  3. Connect: Integrate AI-powered chatbots with any SAP solution, back-end system, or external communication channel to improve the connection between systems.
  4. Version: Create and test new versions of your bots in staging environments and deploy them to specific environments across your SAP ecosystem.
  5. Monitor: Leverage usage metrics, training analytics, and other data analytics to understand how users interact with bots and improve user experiences.

How Can We Help?

Whether you need help completing tasks and navigating complex SAP solutions by leveraging support services beyond what the SAP Conversational AI platform can provide or an extra hand configuring your SAP Business Technology Platform to support new conversational AI functionality, Surety Systems is here to help.

Partnering with the Best

Our team of senior-level, US-based SAP consultants have the knowledge, skills, and experience needed to lead you to success, regardless of the size, scale, or scope of your project.

Contact us today for more information about our SAP consulting services!