After operating in the JD Edwards World landscape for over 20 years, the large coffee distributor decided to move to NetSuite. This client initially attempted to complete the implementation without external help; however, after several months of their NetSuite implementation falling behind schedule, they decided to bring in the Surety team to serve as an advocate for their project needs.
Our team was brought on to help the client keep the implementation on track, monitor critical change management practices across teams, and collaborate directly with the internal NetSuite implementation team to ensure a successful deployment. We supported the client in coordinating meetings with the project team, timelines for project phases, deadlines for key deliverables, and efforts across all departments.
This collaborative partnership provided the strategic oversight and cross-departmental coordination needed to overcome initial delays and deliver a successful go-live that aligns with the client’s long-term growth objectives.
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