Looking for IT support within your Epic applications, but don’t know who to turn to?

Surety Systems is your answer!

Read on to learn about our top-tier Epic IT support services, as well as where our team of senior-level Epic consultants can fit in your organization to handle complex project needs, assist with integration projects, and maximize your investments in the long run.

The Surety Systems Advantage for Epic Clients

Here are a few of the main advantages of working with our team at Surety Systems

Time-and-Materials Based Consultants

Rather than paying unnecessary project management costs or getting locked in to utilization fees you don’t use, our team of Epic consultants operates on a time-and-materials basis to ensure your organization only pays for actual hours worked, and nothing more.

Surety Systems provides top-tier Epic IT support services to help your healthcare organization maximize its investments and optimize business processes, without breaking the bank.

Quicker Turnaround Times

Whether you need a project management consultant to assist with planning and execution processes for your new Epic implementation or someone who can come in on a moment’s notice to support your transition to new Epic applications, Surety Systems can help.

Our team is guaranteed to quickly and efficiently assemble a project team that meets your organization’s needs, without skimping on the quality of the consultant.

Choosing Your Own Experience

Surety Systems understands that keeping your needs at the top of the priority list is a “must” when it comes to improving operational efficiency, enhancing patient and provider engagement, and ensuring organizational objectives are met

When to Leverage Epic IT Support Services

Many healthcare organizations rely on Epic EHR functionality to manage patient information, streamline workflows, and improve patient care, but implementing and maintaining an EHR system like Epic can be a complex and challenging process without the right support…

1) Initial Implementation

Implementing an EHR system like Epic is a major undertaking, requiring careful planning, coordination, and execution for any organization.

And, when it comes to implementing Epic EHR solutions efficiently and making the most of your investment, your organization may require the help of an experienced Epic consultant to outline steps for implementation, develop a comprehensive implementation plan, and ensure the system is configured to meet your needs.

With Epic IT support services, organizations in any realm of the healthcare industry can more effectively identify risks, develop strategies to mitigate such risks, and ensure each phase of the implementation is completed on time and within budget.

2) System Optimizations

Once Epic EHR systems have been successfully implemented, many healthcare organizations often need continuous support to optimize operations within the system and ensure its capabilities can be easily adapted to meet evolving needs.

Epic IT consultants can help identify new optimization opportunities, develop strategies to improve workflow efficiency, and provide ongoing training and support to ensure users are getting the most value out of their Epic solutions, no matter what.

3) Version Upgrades

Epic Systems releases regular upgrades to its software every 12-18 months, offering new features, bug fixes, and security enhancements for all authorized users and organizations.

Epic EHR support services can help organizations plan and execute upgrades within their Epic system, test new software functionality, ensure customizations are not disrupted, and conduct training on any new features or changes to keep everyone on the same page.

4) Integrations with Other Solutions

For organizations that leverage multiple software systems to manage different aspects of their operations, like billing, scheduling, and electronic prescribing, managing and monitoring integrations between systems and applications often requires specialized expertise…

Epic IT support can help any organization integrate their Epic and non-Epic solutions, ensure their data flows seamlessly between each system, and troubleshoot any issues that may arise to achieve greater functionality and improve collaboration between business units.

Partnering with the Best

Regardless of the complexity of your organizational structures or where your Epic customer support needs lie, Surety Systems has the right personnel and resources to get the job done.

Our team of senior-level Epic consultants has the technical skills and functional expertise needed to handle all your project needs and find excellence within your team and solutions.

Get in Contact with Us

Contact us today to learn more about our Epic IT support services!