Whether you need immediate customer service help or long term technological support, we have the solution for you.
Read on to learn how the Infor Concierge portal and our Infor consulting services can support your company in a way that meets your needs no matter what.
How Can Infor Support Help?
Infor’s Customer Support solution provides services that help customers build a stronger knowledge base to support their day-to-day operations, proactively anticipate challenges within their Infor system, and find solutions that help maximize their technological investment.
Infor Concierge, a one-stop-shop Infor customer service solution for all things related to Infor, provides analytics, product roadmaps, and self-help guides that give users the opportunity to get their questions answered whenever and wherever they need.
Infor Concierge gives users the opportunity to:
- Access knowledge base searches to find information more effectively
- View real-time open support incidents and status details
- Improve visibility for product roadmaps and project details
- Facilitate system navigation through self-service guides
How Is Surety Systems Different?
Surety Systems provides personalized Infor consulting services to get to the bottom of your organization’s biggest pain points, identify possible solutions, and implement a plan that solves the issue in the quickest, most accurate way possible.
Our Infor consulting services include:
- Industry-specific solutions for customers in healthcare, retail, manufacturing, and more
- Implementation, integration, or upgrade help to maximize the productivity of your Infor solutions
- Long term support to ensure your system runs properly throughout the full software lifecycle
- Advanced integration help, including data conversion and mapping, during mergers and acquisitions
- Custom development to ensure your Infor applications meet your most critical business needs and requirements
- Support for core Infor applications, including Global HR, CloudSuite Financials and Supply Management, Talent Management, and more
Getting Started with Us
Whether your organization needs help implementing a new Infor system or application, an extra hand integrating already existing business processes with Infor, or anything else Infor-related, we’re here to help.
Our team of senior-level Infor consultants has the skills, experience, and technical expertise needed to lead your company to success. Integrations, implementations, upgrades, mergers, acquisitions, and system-to-system ERP migrations – our consultants have you covered!
Interested in learning more about our Infor consulting services and find out where our team could fit in your organization? Click here to read more!
Contact us today to learn more about our Infor consulting services and the ways our team can provide the support your company needs to succeed.