In today’s ever-evolving technological landscape, the public sector faces immense pressure to streamline and modernize operations while providing efficient services, such as maintaining efficiency, transparency, and citizen satisfaction. 

Infor Public Sector is at the forefront of digital transformation, providing a comprehensive suite of solutions curated to meet the unique needs of local governments and public organizations.

Read on to learn more about Infor Public Sector and how our Infor consulting services can help your organization optimize your Infor investment.

What is Infor Public Sector?

Infor CloudSuite Public Sector enables state and local government agencies to enhance critical operations and improve citizen services. Its integrated, mobile-friendly platform allows users to effectively manage data, improve transparency, and ensure citizen needs are met, no matter what.

Infor’s Public Sector solution offers a dynamic and comprehensive software suite for public sector organizations, including applications that target essential categories like asset management, regulatory compliance, community development, public safety, and citizen engagement. 

The platform utilizes advanced technologies, such as cloud computing, artificial intelligence, and data analytics, to improve the efficiency and effectiveness of government services.

Key Features of the Infor Public Sector Suite

Here’s a closer look at the top features of Infor’s solution for organizations across the public sector:

Community Development and Regulation

Infor Public Sector facilitates community development and enhancement by streamlining planning, permitting, inspections, and code enforcement processes. Infor’s suite of applications helps organizations efficiently manage land use, zoning, and building regulations and ensure compliance with local, state, and federal regulations. This means quicker project approvals, better community growth and development, and improved regulatory oversight.

Asset Management

Effective asset management is key for public sector organizations to optimize the use and maintenance of facilities, infrastructure, and equipment. 

Infor’s Asset Management module provides resources for tracking, maintaining, and optimizing assets throughout their lifecycle. This includes intuitive features for scheduling preventive maintenance, managing work orders, and controlling inventory, allowing organizations to reduce costs and extend the lifespan of their assets.

Citizen Engagement

Engaging with citizens is crucial for modern governance and community engagement. Infor Public Sector provides a comprehensive toolset designed to enhance communication and interaction between government entities and the public. 

This includes citizen portals, mobile apps, and tools for social media integration, allowing residents to access information, submit service requests, and provide feedback in a single, unified platform. With better citizen engagement, government agencies can promote transparency, trust, and collaboration across their community.

Public Safety

Public safety agencies need dependable, real-time information to respond effectively to emergencies and protect citizens. Infor Public Sector offers integrated solutions for managing law enforcement, fire services, emergency medical services, and disaster response in the same place. 

Infor’s advanced analytics and reporting features enable agencies to optimize resource allocation, make data-driven decisions, and improve overall public safety efforts.

What Sets Infor Public Sector Apart?

Improve HR systems and boost workforce productivity

Improve government operations with:

  • Dashboards to lead talent development and hiring initiatives
  • Automated workforce scheduling, time and attendance tracking, and absence management to improve operational efficiency
  • Tailored hiring processes to attract qualified candidates and limit time-to-hire
  • Behavioral DNA methodology to recruit, employ, train, and retain a diverse workforce

Safeguard unified systems to reduce organizational and data silos

Provide full visibility into agency and department-wide operations and identify better strategies with:

  • Streamlined procurement via strategic sourcing capabilities
  • Improved decision-making through cross-application embedded analytics
  • Global Ledger dimensionality for enterprise reporting and dynamic insights
  • Encouragement for remote and virtual teams via mobility and vendor portals
  • Accountability of funds through integrated project and grant accounting functionality within municipal finance software

Modernize permitting, licensing, billing, and asset management

Encourage public sector offices to improve data transparency and efficiency through:

  • Quick processing of citizen and enterprise applications via online portals
  • End-to-end automation and process management in municipal permitting software solutions
  • Integration of geographic information systems (GIS), land management, and service requests
  • Improved collaboration with business electors to improve economic development
  • Reduction of departmental data silos and collaborative community development efforts

Benefits of Infor Cloudsuite Public Sector

Improved technology for a smart government

Integration with the US Postal Service: Confirm and unify address formats to limit undeliverable mail, reduce costs, and enhance operational efficiency.

Stringer data security: Leverage Data Fabric Security to improve control over data access, reduce unauthorized exposure, and strengthen security.

Created for the public sector

Better cash flow transparency: Provide a clear view of cash flow, reduce errors, and remove dependence on third-party software.

Improve global ledger reporting: Create GASB-compliant financial reports that are easily shareable externally and internally.

Equip managers with newly designed HR workspaces to support employee career growth

Better ad hoc reporting: Simplify financial analysis and reporting for accountants and analysts using enhanced ad hoc reporting tools that remove the need for IT assistance.

How We Can Help

Whether you’re looking for guidance on your next technological investment, need help with an upcoming implementation or integration, or are just getting ready to embark on your journey with Infor solutions, Surety Systems can help.

Our senior-level Infor consultants have the functional skills and experience to understand your project needs, create effective action plans, and prepare your teams for continuous improvement.

Contact Us

Are you interested in learning more about the Infor Public Sector and where our Infor consulting services can fit in your organization?

Contact us today for more information or to get connected with our team.