Infor Application Management Services (AMS) offers a proactive and scalable way to manage, optimize, and support Infor applications without the burden of day-to-day maintenance. By leveraging AMS, organizations can ensure their critical Infor systems operate efficiently, stay current with the latest features, and align with evolving business needs.
This article explores the key components and advantages of Infor AMS and how management services can help organizations maximize the value of their Infor investment and free internal teams to focus on strategic initiatives.
Understanding Application Management Services
Application Management Services (AMS) are designed to help organizations maximize efficiency and performance in their Infor environment. These services offer robust data management and security measures to ensure optimal performance and protect mission-critical applications.
Effective application management is critical for businesses to adapt to evolving needs and stay competitive in an increasingly competitive enterprise landscape. By leveraging intelligent AMS tools, organizations can drive efficiency, reduce costs, and improve overall productivity.
What is Infor AMS?
Infor Application Management Services offers a strategic solution to help organizations overcome key challenges related to system integration, performance, and ongoing improvement. With a holistic approach, Infor AMS empowers businesses to enhance the security, efficiency, and operation of their Infor applications while ensuring seamless integration with both Infor and non-Infor systems.
By delivering end-to-end support, Infor AMS enables users to effectively manage applications throughout the entire Infor lifecycle and confidently navigate the complexities of their evolving technology landscape.
Key Features and Benefits
- Proactive System Monitoring and Maintenance: Infor AMS provides continuous monitoring and routine maintenance to prevent issues before they impact business operations.
- Access to Infor Expertise: Gain on-demand support from Infor resources to address complex system issues, updates, and configurations.
- Reduced Operational Costs: Leverage Infor’s application management suite to minimize the administrative burden, lowering IT overhead while maintaining high system performance.
- Faster Issue Resolution: Dedicated AMS support ensures quicker identification and resolution of problems, reducing downtime and keeping business processes running smoothly.
- Scalable Support for Evolving Needs: Infor AMS services can scale with your business, providing flexible support as you expand, upgrade, or migrate your Infor applications.
Maximizing Efficiency for Infor Applications
Automation and standardization
Leverage process automation and testing tools to optimize routine tasks, streamline validation for critical Infor applications, reduce manual effort, and free up valuable resources for more strategic initiatives. Implement standardization into key business processes, templates, and knowledge bases to accelerate user adoption, maintain data consistency, and promote efficient service delivery.
Governance and reporting
Establish clear escalation protocols, service level agreements (SLAs), and key performance indicators (KPIs) to continuously monitor and optimize performance across the Infor application suite. Integrate regular service reviews, proactive communication channels, and comprehensive risk assessments into the broader governance structure to improve transparency and enhance system performance.
Comprehensive AMS roadmap
Develop a comprehensive roadmap to outline the scope of AMS services required, prioritize key applications and processes, and align Infor application strategy with core business objectives. Establish measurable goals, such as performance targets, risk mitigation, and cost optimization, to improve the performance of application management services.
Continuous innovation and improvement
Define key personnel and resources to facilitate continuous innovation, process automation, and value creation across the Infor applications landscape. Conduct regular process evaluation and value stream mapping to prioritize areas for improvement and maximize the positive impact of key Infor solutions.
Get Started with Our Infor Experts
Whether you need help optimizing the performance of your existing Infor applications, improving integration across Infor and non-Infor data sources, or managing regular updates and enhancements, Surety Systems provides the knowledge and hands-on experience to keep your systems running smoothly.
Partner with our senior-level Infor consultants to streamline critical operations, reduce system complexity, and ensure your Infor environment continues to meet your evolving business needs.
Contact Us
For more information about our Infor consulting services or to get started on a project with our team, contact us today.
