In today’s ever-changing business landscape, organizations are constantly trying to find new ways to stay ahead of the competition, including building an engaged, empowered, and productive workforce across the board…

And, with the need for a more organized workforce, many companies have turned to solutions like the SuccessFactors Community, an online platform that connects SuccessFactors users from around the world and allows them to share their knowledge and experiences with others.

Read on to learn more about the SAP SuccessFactors Customer Community, as well as where our team of senior-level SAP consultants can fit in your organization.

What is SAP SuccessFactors?

SAP SuccessFactors is a cloud-based human experience management (HXM) suite of applications designed to help companies of all sizes and industries manage their entire workforce in one place, including employee data management, talent and performance management, HR analytics, and more.

With SuccessFactors solutions, like the Community portal, users are enabled to keep better track of their own data across the system, track employee progress and engagement over time, build lasting relationships with other SAP users, and leverage internal support resources to make the most of their SAP investment in the long run.

What is SuccessFactors Community?

SAP SuccessFactors Community is an online platform where SAP SuccessFactors users, partners, and experts can collaborate with each other, share knowledge, and find solutions to their SuccessFactors-related issues and concerns. The community provides an intuitive, virtual space where members can ask questions, share their experiences, and participate in discussions about the product and its features to better understand its core functions and maximize their technical investments.

An In-Depth View of the SuccessFactors Community

The SuccessFactors Community provides access to a wide range of resources, including…

  • Product documentation and support
  • Educational content and user training materials
  • Customer support discussions and forums
  • Best practices within the SuccessFactors solution
  • Tips and tricks for optimizing SuccessFactors functionality

The SuccessFactors Community is designed to help employees maximize the benefits of their SAP products, stay up-to-date with the latest trends and developments across communities, and connect with other professionals in their field.

Main Advantages for SuccessFactors Customers

The Community portal in SAP SuccessFactors helps users build a broader knowledge base, leverage connections with local and international SAP experts to drive better outcomes, and seek simplicity across the entire SAP landscape.

Here are a few of the main advantages of the SuccessFactors Customer Community for users…

1) Improved Collaboration

With an active community of SAP SuccessFactors experts and professionals in their corner, users can gain valuable insights into SuccessFactors best practices and answer even their most complicated questions about the solution.

SuccessFactors users are also enabled to engage with other SAP customers to build lasting relationships and leverage a wide range of resources to manage their SAP solutions in a more efficient, effective, and productive manner.

2) User Groups

Groups within the Community solution allow users to join individual communities based on roles, responsibilities, and areas of interest to participate in and contribute valuable knowledge to customer-led discussions.

User group communities are available across company locations, industries, and regions, ensuring all SAP SuccessFactors users can access support resources, interact with other employees, and create valuable connection and collaboration between users, no matter what.

3) Training and Development

From instructor-led live training sessions to pre-recorded educational videos, self-paced learning content, SAP module certification courses, and more, the Community solution allows SuccessFactors users to access training content whenever and wherever it’s needed.

The SuccessFactors Community portal enables users to place focused attention on areas of the solution they lack knowledge or need specialized attention to maximize the value of their solutions within the SAP system.

4) Better Guidance for Users

With access to the expertise, knowledge, and guidance of SAP SuccessFactors professionals and experts, users are able to gain valuable insight into SuccessFactors solutions, accelerate the transformation of their HR analytics and management processes, and maximize the potential of their SuccessFactors solutions.

How Can We Help?

Whether you need help implementing a new SAP SuccessFactors solution across your entire organization, additional support leveraging research materials and tools throughout the Community to accelerate growth, or an extra hand navigating core HR functions, like talent management, succession planning, and recruiting, to align business plans and outcomes, Surety Systems is here to help.

Our team of senior-level SAP SuccessFactors consultants has the technical skills and functional expertise needed to lead you to success, regardless of the complexity of your organization or the nature of your Community needs.

Getting Started with Us

Interested in learning where our SAP consultants can fit in your organization? Ready to get connected with other SuccessFactors users through the community?

Contact us today for more information about our SuccessFactors consulting services!