Epic UGM 2025 was a landmark event that unveiled significant advancements in AI and healthcare technology. The conference highlighted the deep integration of AI into the Epic platform, with a clear focus on improving operational efficiency and clinical decision-making.
Attracting over 10,000 diverse attendees, including senior healthcare professionals, the event fostered impactful discussions and collaboration. Key innovations showcased included Cosmos AI, a powerful tool for predictive healthcare, and a new AI-driven charting solution developed in partnership with Microsoft, both designed to enhance clinical documentation and drive better patient outcomes.
Overview of Epic’s UGM 2025 Event
Aimed at showcasing advancements through collaborative learning and innovation, the Epic UGM event highlighted key themes, including the integration of artificial intelligence in healthcare and the enhancement of patient engagement.
One of the central goals of this year’s UGM was to maximize operational efficiency for healthcare providers. Epic aims to streamline processes and enhance clinical decisions through advanced AI technologies. Discussions and sessions were focused on practical applications of these technologies, providing attendees with actionable insights for their organizations.
With improved operational efficiency and better clinical decision-making at the forefront, healthcare providers are now better equipped to tackle the challenges of modern healthcare. The event underscored the importance of continuous innovation and collaboration in driving the industry forward.
Attendance Highlights
With over 10,000 participants, the event drew senior professionals from various sectors within healthcare. The extensive representation included leaders, payers, and agency representatives, all eager to exchange insights and foster collaboration.
With most attendees holding director-level positions or higher, the event created a unique environment for sharing strategic priorities and actionable insights at this stage. The presence of influential figures facilitated meaningful exchanges, likely to drive significant progress in the field, with a complete focus on effective planning.
This diverse mix of professionals enabled a comprehensive exploration of the challenges and opportunities facing the healthcare industry and healthcare systems. The collective focus on innovation and best practices underscored the importance of collaborative efforts in advancing healthcare technology.
Keynote Speakers and Sessions
Judy Faulkner (Founder of Epic) delivered the keynote, emphasizing the importance of improving clinician satisfaction and maintaining the financial stability of healthcare organizations. Her speech highlighted the importance of integrating AI into healthcare, suggesting that AI should not only assist but also autonomously perform tasks tailored to each individual.
Sumit Rana’s session was another highlight, where he introduced a framework for software development in Epic systems, focusing on eliminating, automating, augmenting, and transforming tasks. This framework is designed to streamline workflows and enhance efficiency, enabling healthcare professionals to focus more on patient care.
Other sessions covered topics ranging from real-world AI applications in clinical settings to the latest advancements in patient engagement technologies. These sessions offered attendees a wealth of knowledge and practical tools to implement in their own organizations. Visionary speeches combined with hands-on training sessions ensured that attendees left with valuable insights, details, and actionable strategies, including guidance on implementing these tools effectively.
Cosmos AI Lab Innovations
One of the most exciting announcements at Epic UGM 2025 was the introduction of Cosmos AI. Leveraging vast datasets, Cosmos AI aims to create advanced language models for healthcare applications. This ambitious project has already shown promise in enhancing diagnosis and prognosis capabilities through the Cosmos Medical Event Transformer (CoMET).
The CoMET model, developed from 118 million patient records and 151 billion medical events, stands out for its superior performance in health event prediction tasks. By combining its dataset with generative AI, the Cosmos AI Lab has achieved a notable breakthrough in simulating patient health trajectories and improving predictive capabilities across the healthcare industry.
Looking ahead, Epic plans to allow users to explore the new CoMET tool in its Cosmos AI Lab starting February 2026. This initiative will gather user feedback for future integration, ensuring that the tool meets the needs of healthcare professionals and enhances patient care. Continuous improvement in Cosmos AI’s predictive abilities highlights Epic’s dedication to leveraging data for better healthcare outcomes.
Microsoft Collaboration Announcements
At Epic UGM 2025, key leaders announced Epic’s innovative collaboration with Microsoft. This partnership aims to develop an AI-driven charting solution that leverages Microsoft’s Dragon Copilot technology. The new AI charting tool, named Art, is designed to assist clinicians by drafting clinical notes and managing patient interactions in real-time during patient consultations.
Art’s real-time insights will help clinicians navigate patient discussions while maintaining accurate medical records. This technology promises to enhance clinical documentation processes, enabling healthcare professionals to focus more on patient care. The AI charting capability tool is set to be available for limited use by early next year, marking a significant step forward in clinical documentation efficiency.
Epic’s AI agents—Art, Emmie, and Penny—support clinicians and patients by offering real-time insights, improving scheduling, and streamlining revenue cycle management. Collaborating with Microsoft highlights Epic’s commitment to enhancing clinical documentation efficiency through AI-powered tools.
New Features and Tools
Epic UGM 2025 introduced several new features and tools designed to enhance patient experience and improve healthcare efficiency. Its new MyChart Central feature helps organizations consolidate multiple MyChart logins into a single access point for patients, streamline patient access, and improve the overall patient experience.
Another development is Art, an AI charting solution created in collaboration with Microsoft, aimed at enhancing clinical documentation efficiency. Additionally, Epic is set to launch preventative care reminders, described as a centralized to-do list, in February 2026. These reminders will help patients stay on top of their healthcare needs, leading to improved health outcomes.
Epic plans to debut a new digital concierge for patients in November 2025. This digital concierge will enhance patient interaction with healthcare services, providing personalized support and improving the overall patient experience. The integration of these new tools and features signifies Epic’s commitment to innovation and improving the quality of healthcare services.
Future of Healthcare Technology
Key executives attending the Epic UGM conference engaged in strategic discussions around innovation and healthcare transformation. The diverse representation included professionals involved in care delivery, health plan innovation, and digital health. These discussions highlighted the critical role of technology in shaping the future of healthcare.
Epic is developing multiple AI projects, categorizing them into three main areas: Art for clinicians, Emmie for patients, and Penny for revenue cycle management. The integration of AI into Epic’s software aims to enhance user experience and operational efficiency during patient visits. These AI assistants are designed to support various aspects of healthcare, including clinical documentation, patient engagement, and revenue cycle management.
Epic’s planned updates feature a revamped user interface integrating AI functionality throughout the patient care process. These updates are expected to improve operational efficiency and patient care, paving the way for a more advanced and efficient healthcare system. The insights shared at UGM 2025 highlight the transformative potential of AI and technological advancements in healthcare.
Partner with Our Experts
To successfully integrate Epic’s new AI functionality, such as Cosmos AI and the new AI-driven charting solution, it is essential to have a strategic plan and comprehensive support teams in place. Our senior-level Epic consultants can help your organization navigate this new landscape and ensure you can keep up with the pace of Epic’s technological evolution.
We partner directly with your internal teams to assess your current systems, develop a roadmap for implementing these critical updates, and ensure your new Epic solutions are fully optimized to drive efficiency, enhance user adoption, and ultimately improve patient care.
Contact us today to learn more about our Epic consulting services or to begin your journey toward a more intelligent and streamlined healthcare future.
Frequently Asked Questions
What were the key themes of Epic UGM 2025?
The key themes of Epic UGM 2025 focused on the integration of artificial intelligence in healthcare and improving patient engagement. These advances aim to improve overall healthcare delivery and enhance the patient experience.
What new features and tools were introduced at Epic UGM 2025?
Epic UGM 2025 introduced MyChart Central for streamlined patient logins, an AI charting solution created with Microsoft, and preventative care reminders. These enhancements aim to improve patient engagement and care management.
How is Epic collaborating with Microsoft, and what impact will it have?
Epic’s collaboration with Microsoft aims to enhance clinical documentation through an AI-driven charting solution using Dragon Copilot technology, which will streamline clinicians’ workflows and improve patient interactions. This partnership is expected to enhance efficiency and accuracy in healthcare documentation.
