Surety Systems has kept pace with the evolving healthcare technology industry, witnessing firsthand how fragmented communication channels fuel clinician burnout. To solve this chronic communication fatigue, organizations are turning to Epic Teamwork, a centralized hub designed to transform clinical and operational collaboration directly within their Epic landscape.
This solution represents a fundamental shift in the EHR experience, making it easier to facilitate real-time staffing coordination and scheduling without leaving the Epic system.
What is the Epic Teamwork Module?
Epic Teamwork is a staff scheduling module designed to manage the administrative side of clinical care, including daily tasks, handoffs, and team communication. Its native design and user interface enable healthcare teams to replace integrations with systems like UKG and Symplr with reactive, real-time scheduling directly in Epic.
- Unified Task Lists: Replace verbal reminders and paper notes with a centralized digital environment. By assigning and prioritizing trackable tasks in a single source of truth, teams ensure nothing falls through the cracks during shift changes.
- Real-time Collaboration: Move beyond delayed messaging with synchronized updates across the entire care team. When a status changes, it is reflected immediately for both physicians and case managers, eliminating redundant pages and status checks.
- Seamless Data Integration: Leverage real-time clinical data to provide immediate context for every task. By pulling lab results, orders, and vitals directly into the workflow, the Teamwork module ensures clinicians see the triggers and patient data required to complete tasks.
Streamlining Operations with Epic Teamwork Scheduling
Epic’s Teamwork scheduling component bridges the gap between workforce management and clinical demand by aligning staff assignments with real-time patient needs. This visibility allows leaders to identify staffing gaps or overlaps directly within the clinical interface, reducing the manual effort of shift handoffs.
As Epic expands its native ERP offerings, the convergence of clinical and administrative data is becoming a central focus. However, while these features evolve on the roadmap, the need for strong integrations with third-party payroll and timekeeping software remains critical. For most organizations, the link between the Epic teamwork module and systems like UKG, Workday, or Infor is a vital lifeline.
FAQ: The Epic Teamwork Low-Down
Who should consider an Epic Teamwork implementation?
Epic shops with increasing operational friction from fragmented communication and scheduling inefficiencies or those that simply want to house more workflows in Epic. It is especially effective for systems with complex environments or those looking to replace manual tools with a centralized digital hub.
What is the typical implementation timeline?
A standard implementation generally takes a few months. This timeframe includes initial workflow mapping, Staffing Board configuration, integration build, technical validation, and end-user training.
How does Epic Teamwork scheduling differ from standard scheduling?
Standard scheduling is often a static administrative record that lives within your ERP or WFM system. Epic Teamwork scheduling integrates staffing data directly into the EHR, allowing leaders to align staff assignments with real-time patient demand without leaving the Epic system.
What are the technical requirements for integration?
For maximum efficiency, organizations must synchronize the EHR with existing workforce management (WFM) or ERP systems. This ensures that payroll, labor compliance, and staffing data remain consistent across both clinical and administrative platforms.
Who implements Epic Teamwork?
Epic Teamwork implementations are still few at this point, but they are generally led by Epic Cadence analysts. Outside support may be needed to further integrate and optimize.
Is there an Epic Teamwork certification?
Not at the time of this blog, but that may change in the near future as Epic continues to move further into the WFM and ERP space.
How Surety Systems Can Help
Through a blended workforce approach, Surety Systems partners with your internal teams to ensure long-term adoption. Our expertise in both Enterprise Resource Planning (ERP) and Electronic Health Record (EHR) software helps organizations bridge the gap between systems, ensuring your Epic applications align with your broader workforce management.
We offer:
- Specialized implementation and adoption support, providing Epic Cadence analysts to build out Teamwork workflows while leveraging WFM expertise to ensure seamless integration and long-term buy-in.
- Cross-platform integrations to ensure Epic communicates seamlessly with third-party systems, legacy software, and ERP platforms like Workday, UKG, and Infor.
- Tailored staff augmentation to fill critical expertise gaps, providing the specific senior-level talent your project demands.
Ready to optimize your clinical workflows? Contact Surety Systems today for an unbiased audit of your Epic environment.
