Designed to enhance patient engagement, Epic MyChart Bedside allows hospitalized patients to view their daily schedules, test results, and medication details and communicate with their care team directly from a tablet or device.

By placing critical health information at the patient’s fingertips, MyChart Bedside fosters transparency, encourages collaboration between patients and providers, and helps patients take a more active role in their healthcare journey. In this article, we’ll explore the key features of Epic MyChart Bedside and how it helps organizations improve the patient experience.

What is MyChart Bedside?

Epic MyChart Bedside is an intelligent tool that enables patients to quickly access important health information, attend virtual appointments, schedule meals, and facilitate effective communication with medical staff teams whenever needed.

The MyChart Bedside application is available to patients and their designated proxies while admitted, allowing patients to access and share critical health information through a hospital-issued Bedside tablet or their personal mobile devices. It facilitates real-time access to clinical information throughout a patient’s hospital stay, further improving collaboration across care teams and overall patient satisfaction.

Key Features and Benefits

Real-time data access

Enable patients to view their medical records, including test results, vital signs, medications, and treatment plans, directly from their hospital bed through a tablet or device.

Secure messaging tools

Communicate directly with care teams through secure messaging, making it easier to ask questions, clarify instructions, or address concerns without waiting for face-to-face interactions.

Schedule and care plan updates

Provides patients an up-to-date daily schedule, including procedures, tests, and medication times, ensuring they are informed and prepared for upcoming care activities.

Educational resources

Access personalized educational materials, videos, and articles about a patient’s condition, treatments, or medications, empowering them to better understand their care.

Personalized permissions

Ensure appropriate permissions for family members and caregivers to use MyChart Bedside to stay informed about the patient’s care, fostering collaboration and support during the hospital stay.

Improving Patient Satisfaction

Epic MyChart Bedside allows patients and their chosen physicians, care teams, and family members to access critical health information, including medications, test results, and medical bills, all in one place.

Patients can also access MyChart Bedside to schedule appointments, complete pre-visit tasks, and find nearby urgent care or emergency rooms. Both patients and providers can connect through online messaging, diagnosis and treatment, video calls, or in-person follow-ups, ensuring adequate patient treatment throughout the entire care lifecycle.

The MyChart app improves communication with nurses, physicians, and the care team, allowing patients to be informed decision-makers. By providing access to educational materials and other critical patient resources, MyChart Bedside helps patients and their treatment team understand their medications, treatment plans, and medical procedures and improves overall patient satisfaction.

Benefits for Healthcare Providers

  • Save nursing staff valuable time by allowing patients to complete education independently
  • Improve patient satisfaction for better health outcomes and increase patient loyalty
  • Enable healthcare providers to access real-time clinical data, improving patient care and treatment
  • Facilitate effective communication between healthcare providers, patients, and their families
  • Help healthcare providers optimize nursing tasks and improve patient care workflows

Getting Started with Our Team

From assessing your current Epic system setup and identifying critical improvement areas to navigating complex data conversation tasks and facilitating integrations between Epic and non-Epic applications, Surety Systems is here to help.

Our senior-level Epic consultants have the skills and experience to handle your critical project needs and ensure your internal teams are prepared for continuous improvement and innovation over time.

Contact Us

For more information about our Epic consulting services or to get started on a project with our team of expert consultants, contact us today.