1. Information We Collect

We collect information in the following ways:

Website visitors: your name, email address, phone number, company name, job title, and other details you choose to give us when you fill out a form, request content, or contact us.

Newsletter and email subscribers: your email address, which we use to send you information, respond to inquiries, and send marketing email to our mailing list.

Survey and contest participants: contact details (such as name and mailing address) and demographic information (such as zip code or age range). Participation is voluntary.

Candidates and consultants: if you apply for a position, submit a resume, or otherwise share your professional background with us, we collect the information you provide, such as your contact details, work history, skills, and qualifications.

Clients and prospective clients: business contact details and information about your technology needs that you provide through our forms or in conversations with our team.

Automatically collected information: through cookies and similar technologies, we collect technical information such as your browser type, device, pages viewed, and general location, so we can understand how the Website is used.

We do not ask for credit card numbers, bank account details, or Social Security numbers through the Website.

2. How We Use Information

• To respond to your inquiries and provide customer service.
• To match candidates and consultants with client opportunities.
• To personalize and improve the Website and our services.
• To send you information and marketing email, if you have subscribed. You can unsubscribe at any time.
• To operate, secure, and protect our business, and to comply with legal obligations.

3. How We Share Information

We do not sell, trade, or rent your personally identifiable information. We may share it as follows:

• Service providers who help us operate our business and the Website, such as hosting, security, analytics, customer relationship management, and email services. They may use your information only to perform services for us and are required to keep it confidential.
• Clients, where you are a candidate or consultant and we are presenting you for an opportunity.
• When required by law, or to enforce our policies or protect our rights, property, or safety or that of others.

Non-personally identifiable visitor information may be shared for marketing, advertising, or other uses.

4. Cookies and Tracking

We use cookies to remember your preferences, understand Website activity, and compile aggregate data about traffic. You can control cookies through your browser settings; if you disable them, some Website features may not work properly.

We use Google Analytics and advertising services that may use cookies, including DoubleClick cookies, and other third-party vendors may collect information about your interactions with advertisements. You can manage your preferences through Google Ad Settings, the Network Advertising Initiative opt-out page, or the Google Analytics opt-out browser add-on.

5. Data Retention and Deletion

We keep personal information only for as long as there is a valid reason to do so, such as providing our services, meeting legal and contractual obligations, resolving disputes, and enforcing our agreements. Retention periods depend on the type of information and on legal, regulatory, and business needs.

Candidates, consultants, and clients may ask us to delete their information by making a written request and providing enough information for us to verify their identity. We will evaluate each request, and may decline it where we must keep the information to meet legal obligations, resolve disputes, enforce agreements, or for other legitimate business purposes.

6. Security

We protect your information with administrative, technical, and physical safeguards, including secured systems, regular vulnerability scanning, and access limited to authorized personnel who are bound by confidentiality obligations. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

If a security incident affects your personal information, we will notify you and any required authorities without unreasonable delay and as required by applicable law and our contractual obligations.

7. Your Choices

• To update or correct your personal information, contact us using the details below.
• To stop receiving marketing email, use the unsubscribe link at the bottom of any message.
• To request deletion of your information, follow the process in Section 5.

8. Children's Privacy

The Website is not directed to children under 13, and we do not knowingly collect personal information from them.

9. Legal Notices

We follow the principles of the California Online Privacy Protection Act and Fair Information Practices. You may visit the Website anonymously. We comply with the CAN-SPAM Act: we do not use false or misleading headers or subject lines, we identify our messages as advertisements where required, we include our physical address, and we honor unsubscribe requests promptly.

10. Third-Party Websites

The Website may link to other sites. We are not responsible for their privacy practices, and we encourage you to read their policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the "Last updated" date above.

12. Contact Us

Surety Systems, Inc.
1 Fenton Main Street, Suite 420, Cary, NC 27511
Phone: 919.576.0075
Email: [email protected]