Our Customer located in Pennsylvania, provides logistics support, management, and advocacy for clients who need innovative solutions for optimizing their supply chains. These solutions provide better supply chain agility, process efficiency, and reduced costs that deliver competitive advantages to the clients they work with. Effective software systems are integral to this process, requiring unique functionality and resource management strategies to meet their client’s specifications.
JD Edwards EnterpriseOne was chosen as the Customer’s primary enterprise resource planning (ERP) solution for master data management, offering greater customization, operability, and third-party integration than any other platform. This functionality was critical to the success of the Customer’s goals—the JD Edwards Business Services platform was required to extract and aggregate data from independent platforms, several of which were created by third-party vendors that offered no inherent interoperability with the Customer’s chosen platform. To facilitate a real-time mirror connection of data exchange between EnterpriseOne and the warehousing functionality of third-party software Red Prairie, developers at Surety Systems integrated a software “bridge” known as webMethods. This middleware allowed communication between the JD Edwards ERP platform and the independent Red Prairie software that provided the necessary organizational systems for warehousing management and project solutions. However, this functionality alone wasn’t enough to provide the extensive business enterprise functions required by the client.
To provide the communication and interoperability between various Oracle applications and third-party systems, the Customer needed to implement the customizable utilities found in the Business Services module of JD Edwards EnterpriseOne. These standardized web integration tools were necessary to allow comprehensive communication across inventory management, sales confirmations, and data entry that were necessary for the Customer to meet its business goals.
This implementation required a lengthy process of testing, evaluation, and customization before the native transactions and services could be publicly exposed to consumers. Once the project specifications were identified by the consultant, the software team at Surety Systems customized the JDE Business Services module through the middleware bridge to allow these internal functions to communicate with each other. The necessary applications found in the Business Services module of EnterpriseOne were personalized to meet client-specific functions while maintaining operability with the middleware and Oracle applications in use. After its launch, the Customer was able to streamline its business capabilities by using the integrated software for better Electronic Data Interchange (EDI) and more efficient accessing of consumer requests. These consumer-facing business functions were an essential part of the client’s supply chain optimization business model. While the connectivity of the middleware bridges contributed to this outcome, the advanced functionality of the EnterpriseOne Business Services integration modules was the primary driver of project success.