Effectively managing sales processes and customer relationships is crucial in the constantly evolving business world. Companies continuously seek innovative solutions to streamline their sales operations, enhance productivity, and boost revenue growth. Oracle Sales Cloud emerges as a beacon in this quest for efficiency and effectiveness.
Read on to learn more about Oracle Sales Cloud and how pairing up with our senior-level Oracle consultants can benefit your organization.
What is Oracle Sales Cloud?
Oracle Sales Cloud empowers modern sales practices with easily deployable and user-friendly tools accessible on mobile devices. These tools are equipped with dynamic analytical capabilities and tailored for collaborative selling, account and contact management, and revenue enhancement.
The Oracle Sales Cloud platform offers key capabilities for initiating and tracking sales campaigns, turning leads into potential business ventures, and capitalizing on revenue-generating prospects. Sales accounts, opportunities, and leads can automatically be grouped with appropriate territories and teams for seamless sales management.
The Oracle Sales Cloud adapter allows customers to easily integrate their on-premises or SaaS applications with Oracle Sales Cloud, eliminating the need for in-depth knowledge of the integration’s specific details.
Integrating with Oracle Fusion Applications involves different design-time and runtime factors, requiring users to manually incorporate and oversee additional logic for tasks, such as authentication, fault handling, session management, and data transformation mappings. The Oracle Sales Cloud adapter reduces the costs of developing and maintaining intricate logic by offering out-of-the-box features, including a point-and-click, graphical, wizard-based designer, significantly improving the customer lifecycle and overall sales productivity.
Oracle Sales Cloud includes intelligent tools that enable organizations to:
- Engage with Oracle Sales Cloud business objects publicly accessible at runtime, completing operations as defined.
- Equip developers with contextual details regarding the available business objects and services for integration during the design phase.
- Offer custom objects, including standalone and child entities, referenced indirectly within the Oracle Sales Cloud WSDL and present them as primary, strongly typed entities.
Key Components of Oracle Sales
Here’s a look at some of the key components of the Oracle Sales Cloud platform:
Sales Force Automation
Guided automation and selling
Drive seller efficiency and enhance deal results by automating tedious data entry and other manual tasks. Provide sellers with expedited access to vital sales information, enabling them to reduce the time spent on regular CRM updates, accelerating information retrieval, and allocating more time to sales activities.
Featured Products
- Sales Planning
- Sales Performance Management
- Sales Force Automation
Design, Price, Quote
Using CPQ to improve sales orders
Enhance deal profitability through streamlined pricing and discounting processes and effortless creation of accurate and adaptable proposals. Oracle Configure, Price, Quote (CPQ) streamlines the customer journey by leading users through a step-by-step procedure for submitting a correctly configured and thoroughly outlined purchase order.
Features
- Accurate orders
- Improved sales channel efficiency
- Sophisticated configurations
- Enhanced margin control
- Subscription ordering
- Commerce, sales, and ERP integrations
- Automatically approved workflows
- Adaptable, flexible, enterprise-ready applications
- Professional proposals and estimates
Commerce
Merge the self-service experience
Access a complete range of innovative solutions on a merged platform to support various e-commerce business models, create a top-tier e-commerce website, and quickly generate online revenue.
Features
- Repeated orders
- Punchout capabilities
- Consumer payment management
- Client-specific pricing and catalogs
- Assigned administration
- Account hierarchies
- Approval work plans
Manage Subscriptions
Manage throughout subscription lifecycles
Drive expansion, foster ongoing customer relationships, and improve associated revenue streams by leveraging subscription-based pricing models supported by a platform integrated throughout Oracle CX and ERP.
Features
- Subscription-based orders and estimates
- Automated payment and billing processing
- Support for diverse pricing models
- Extensive renewal functionalities
- Service coverage management
- Ability to manage mixed orders of tangible goods and services
- Warranty management capabilities
- Versatile, detailed revenue recognition support
- Analytics driven by artificial intelligence
- Support for fixed, recurring, and hybrid orders
Partner Relationship Management
Gain full power of channel life cycles
Support every aspect of your partner channel life cycle, encompassing collaborative planning, recruitment and sales, quote-to-order processes, campaign-to-deal processes, incentive management, and knowledge-centered support.
Features
- Combined go-to-market resources
- Partnership portals
- Collaborative branding
- MDF (Market Development Fund) management
- Combined business intelligence tools
- Order and lead management
- Partner onboarding and recruiting
- Unified customer support
Why Should Users Choose Oracle Sales Cloud for CRM?
1. Improve sales plans with key data
Integrate up-to-the-minute customer insights with data from internal and external sources to establish optimal quotas, oversee territories, align sales compensation, and formulate sales strategies that meet and exceed core business objectives.
2 Close deals and lead sellers
Move past conventional CRM solutions with a recommendation system that directs sellers toward the most effective actions. With a revamped user interface, sales team members can prioritize high-priority deals and complete the sales process more effectively.
3 Deliver a complete customer profile
Integrate reliable data from back-office and CRM systems and combine it with third-party and AI-driven dynamic company data, resulting in a complete customer picture that enhances sales conversion rates.
4 Leverage tools that boost sales
Interact with your CRM, streamline processes with fewer clicks, and expedite deal closures. Increase sales through adaptive search, an intuitive digital sales assistant, and additional features.
What Sets Oracle Sales Cloud Apart?
Intelligent 360-Degree View
Oracle Cloud CX was designed to uphold an integrated and comprehensive view of customer data that ensures each customer interaction holds meaning. The Oracle Sales platform integrates customer data from various sectors, including sales, marketing, customer service, e-commerce, supply chain, and finance, merging real-time and historical data to provide an exact 360-degree perspective of consumers.
Oracle enhances customer data management by integrating AI-driven account intelligence and enabling the effortless tracking of news and important milestones regarding prospects. This empowers sales reps to improve the relevance and personalization of their outreach efforts. Leveraging Oracle’s extensive expertise in data, they equip users with the capability to offer personalized experiences to customers in real time.
Comprehensive Customer Platform
Integrating your CRM, ERP, and HCM systems using Oracle Fusion Cloud Applications can enhance your business’s flexibility, strategic planning, and sales procedures.
Oracle Sales offers a holistic CRM solution integrating essential sales processes with back-office systems. These integrated solutions empower users to acknowledge business obstacles without costly add-ons. With this functionality, organizations can elevate their core sales strategy, prediction accuracy, and revenue generation with the most comprehensive and cohesive suite of cloud applications available.
Reduced Total Cost of Ownership (TCO)
With Oracle’s comprehensive suite of applications, organizations can optimize the value of their CRM investment, reduce integration expenses, and prevent unexpected charges. Oracle offers a complete range of applications and cloud services on its advanced cloud infrastructure, eliminating extensive operational burdens and improving enterprise connections.
Oracle’s integrated data model goes beyond traditional CRM functionality to encompass HCM, ERP, and SCM, reducing the need for implementation and integration upkeep while simplifying sales forecasting and planning. Oracle doesn’t rely on third-party integrations to address feature gaps. Instead, they provide a comprehensive CX solution that harmonizes core business processes and empowers companies to generate more revenue.
Benefits of Oracle Sales Cloud
Let’s take a look at the top five benefits of Oracle Sales Cloud for enterprise users:
1. Data-Driven Insights
At the center of Oracle Sales Cloud is its dynamic analytics capabilities, which allow organizations to gather actionable insights from complete customer data sources. By using machine learning and advanced analytics algorithms, businesses can analyze trends, identify opportunities, and accurately anticipate customer needs. These insights empower sales teams to tailor their strategies, personalize approaches, and provide greater customer value.
2. A Comprehensive Platform for Sales Excellence
Oracle Sales Cloud provides a unified platform that integrates analytics, sales automation, and engagement tools, delivering a full view of the sales pipeline and fostering personalized customer interactions. With features like lead tracking, opportunity management, and forecasting, sales teams can streamline core workflows, prioritize activities, and make informed decisions at every stage of the sales cycle.
3. Improved Collaboration and Productivity
Oracle Sales Cloud fosters seamless collaboration across sales teams, departments, and channels, breaking down silos and fostering a culture of teamwork and accountability. Through real-time collaboration, task management, and document sharing, teams can collaborate more efficiently, share knowledge and best practices, and align their efforts toward common goals. This accelerates sales cycles and improves overall productivity and performance across teams.
4. Scalability and Flexibility
As businesses grow and evolve, they need a sales solution that can adapt and scale to their changing needs. Oracle Sales Cloud provides flexibility and scalability to support various businesses, from startups to enterprise-level organizations. Whether expanding into new markets, customizing workflows, or adding new sales channels, Oracle Sales Cloud provides the flexibility to stay ahead of the curve in a dynamic marketplace.
5. Customer-Centric Engagement
In today’s era of hyper-connectivity, creating strong and lasting customer relationships is more critical than ever. Oracle Sales Cloud allows organizations to engage customers in meaningful ways across multiple touchpoints, driving loyalty, advocacy, and satisfaction. With resources for personalized marketing, social selling, and customer service integration, businesses can deliver relevant and timely interactions that align with their audience and differentiate them from competitors.
How Can We Help?
Whether you need help streamlining your existing sales operations, enhancing productivity, or boosting revenue growth with Oracle solutions, Surety Systems has you covered.
Our senior-level Oracle consultants have the functional expertise and years of experience to achieve long-term success on your terms. Our help extends past your first Go-Live date to ensure everything works smoothly and is to your standards. We’ll also stick with you after your initial Go-Live date to ensure adequate sales management and streamlined processes over time.
Contact Us
Are you ready to learn more about Oracle Sales Cloud and how our senior-level Oracle consultants can help you maximize the technology you already own?
Contact us today!
