Oracle E-Business Suite (EBS) stands as a cornerstone in modern enterprise resource planning (ERP), offering a comprehensive and integrated suite of applications to address the multifaceted needs of organizations in a rapidly evolving business ecosystem.

As a robust and scalable solution, Oracle E-Business Suite spans core business functions such as financial management, human resources, supply chain, and customer relationship management. And, known for its flexibility and adaptability, this ERP powerhouse plays a pivotal role in helping companies streamline operations, optimize processes, and enhance overall efficiency.

In this article, we take an in-depth look at the key features and advantages of Oracle E-Business Suite, exploring how it remains a cornerstone for enterprises seeking a holistic and cohesive approach to managing their diverse business processes. We’ll also discuss our top-tier Oracle consulting services and where our team of expert consultants can fit in your organization.

What is Oracle EBS?

Oracle E-Business Suite offers intelligent application functionality that helps organizations expand the capabilities of their existing features and support evolving business models, processes, and mobile user experiences.

With a focus on scalability, UI modernization, seamless integration, and intuitive value chain execution, Oracle E-Business Suite makes it easier to streamline cloud infrastructure innovations and quickly respond to changing business demands.

Here are a few critical features and functions of the Oracle E-Business Suite:

  • Scalability and Flexibility: Designed to adapt to the changing needs of businesses, Oracle E-Business Suite offers scalability to accommodate growth and flexibility to customize workflows.
  • Unified Data Model: The suite delivers a unified data model, promoting consistency across various modules, ensuring data is seamlessly shared across the organization, reducing data silos, and enhancing decision-making.
  • Business Intelligence and Reporting: Oracle EBS offers robust reporting and analytics tools that enable users to generate meaningful insights from data and support data-driven decision-making.
  • Compliance and Security: Oracle E-Business Suite prioritizes compliance with industry regulations and standards by incorporating security features, audit trails, and access controls to safeguard sensitive data and ensure a secure operating environment.
  • Globalization Support: For multinational organizations, Oracle E-Business Suite offers features to address global business requirements, including multi-currency support, localized reporting, and compliance with international regulations.

Key Applications in the Oracle E-Business Suite

Here’s an in-depth view of the main applications and modules included in Oracle E-Business Suite:


The Oracle E-Business Suite Logistics module enables users to plan, monitor, and maintain the flow of materials, products, and services through the supply chain and improves control over critical stock planning and production schedules.


By leveraging the Oracle E-Business Suite Procurement solution, users can streamline core procure-to-pay processes, reduce costs for the advanced procurement of essential goods and services, and improve compliance with stringent compliance regulations across the supply chain.

Order Management

With the Oracle E-Business Suite Order Management module, organizations can streamline their approach to sales order processes, including order capture, order fulfillment, quoting, transportation, and shipment of essential goods. It also offers intuitive modules for marketing, contract management, web storefronts, EDI, and more.


Manufacturing applications in Oracle E-Business Suite offer intelligent capabilities for product manufacturing, production scheduling, cost management, and overall supply chain management.


The Oracle E-Business Suite Projects module offers integrated business applications designed with project-based companies in mind, supporting the full project portfolio management lifecycle and improving visibility for core project activities, such as tasks, sub-tasks, and methodologies.

Human Capital Management

The Oracle E-Business Suite Human Capital Management application provides capabilities that support the end-to-end employee lifecycle, enabling real-time data management and analytics for critical recruiting, onboarding, benefits, scheduling, and payroll management tasks.


Oracle E-Business Suite Service modules offer intelligent data and analytics that cover the entire customer experience, including critical functions for field service and repairs, customer support, and agent scheduling.


The Oracle E-Business Suite Financials module enables organizations to reduce costs, increase profitability, and enhance relationships with key customers, stakeholders, and investors. The Financials solution offers intelligent capabilities for Accounting, Property Management, General Ledger, Cash, Payables, and Receivables.

Asset Lifecycle Management

Oracle E-Business Suite Asset Lifecycle Management applications enable users to protect customer data, control financial information about an organization’s critical assets, and gain insights into the complete asset lifecycle.

Main Tiers of Oracle E-Business Suite Architecture

The Oracle E-Business Suite Architecture offers an intelligent framework for multi-tiered computing that supports Oracle business applications, distributing servers and services across multiple tiers.

The multi-tier architecture is comprised of three tiers: database, which manages Oracle databases, application, which supports various Oracle E-Business Suite components, and desktop, which provides user interfaces through add-on components for a standard web browser.

Here’s a closer look at each tier included in the Oracle E-Business Suite architecture:

Desktop Tier

The client interface is offered through HTML for HTML-based applications and through a Java applet in a Web browser for traditional forms-based applications.

Users can login to the Oracle E-Business Suite Home Page on the desktop client web browser and navigate to other tools and products within the Oracle system without requiring them to enter their username and password again.

  • Forms Client Applet: A general-purpose presentation applet supporting Oracle E-Business Suite Forms-based products, including applications with existing customizations and extensions.
  • Desktop Java Client: An applet that runs within a Java Virtual Machine (JVM) on the desktop client, enabling users to access Oracle E-Business Suite and functions that require Oracle EBS, such as running a form or downloading an extension.

Application Tier

The application tier, often referred to as the “middle tier”, plays a dual role as it hosts the individual servers and service groups that process critical business logic and facilitates communication between the desktop tier and the database tier. This tier also supports complex load balancing between services and servers to improve system availability, reliability, fault tolerance, and scalability.

The basic application tier is comprised of three servers and service groups, including the following:

  • Forms services
  • Web services
  • Concurrent processing server

Database Tier

The database tier contains the Oracle database server that stores, manages, and maintains all the data in the Oracle E-Business Suite, including the files where indexes, tables, database executables, and other database objects contained in the Oracle system.

Database servers communicate with both servers and services in the application tier and mediate connections between clients and databases. The database tier also stores the Oracle E-Business Suite online help information to maximize productivity across the Oracle Cloud ecosystem.

Outlining Critical Oracle E-Business Suite Implementation Tasks

1) Set up the system administrator to create users and assign responsibilities to each user.

2) Define key flexfields, calendars, currencies, and a Set of Books for different Oracle applications.

3) Confirm setup of employees, resources, inventory, and order management.

4) Set up Oracle Work in Progress, Bills of Material, and Purchasing functionality.

5) Confirm setup of Service Request, Service Contracts, and Contracts Core.

6) Set up Tasks, Charges, Counters, and Notes within Oracle’s Service Management solutions.

7) Confirm Escalation Management, Knowledge Management, and Assignment Management.

8) Navigate and confirm setup of calendars and interaction history for all customer-agent interactions.

Key Benefits of EBS Oracle Software

Oracle E-Business Suite empowers users to manage critical business operations more effectively, respond to evolving market trends, and maintain a competitive edge in the ever-evolving business landscape. Here are five of the main advantages of the Oracle EBS system for users:

Integrated Business Processes

Oracle E-Business Suite provides a seamlessly integrated platform that spans across various business functions, such as finance, human resources, supply chain, project management, and customer relationship management.

This integration facilitates smooth communication and data flow between various Oracle modules, promoting efficiency and accuracy across critical business processes.

System Scalability

The scalability of Oracle E-Business Suite makes it well-suited for businesses of different sizes and industries to align workflows and business processes and meet facilitate rapid deployment of new Oracle functionality as needed.

Whether an organization is experiencing growth or changes in operational requirements, the Oracle EBS can be scaled to meet evolving needs and keep up with market demand.

Comprehensive Financial Management

Oracle E-Business Suite offers robust financial management capabilities, including general ledger, accounts payable, accounts receivable, and cash management. It also provides real-time insights into financial data, streamlining financial processes, and ensuring compliance with accounting standards.

Efficient Supply Chain Management

Organizations benefit from the suite’s effective supply chain management modules, which optimize procurement, inventory, and order management.

By reducing lead times, minimizing inventory costs, and enhancing value chain planning efficiency, Oracle E-Business Suite contributes to a more agile and responsive supply chain.

Business Intelligence and Analytics

Oracle E-Business Suite comes equipped with powerful reporting and analytics tools, enabling users to generate meaningful insights from data, facilitating informed decision-making, and optimizing complex business processes.

The suite’s pre-built business intelligence capabilities enable organizations to monitor key performance indicators, identify trends, and make strategic adjustments to improve overall business performance.

How Can We Help?

Whether you need help implementing new Oracle applications in your existing technical landscape, additional support connecting modules like Oracle Supply Chain Management and Human Capital Management, or just an extra hand managing your critical SaaS applications, Surety Systems can help.

Our senior-level Oracle consulting team has the functional knowledge and technical skills to handle your most critical project needs and optimize your investments in the long run.

Contact Us

For more information about our Oracle consulting services or to get started on a project with our team of experienced Oracle consultants, contact us today.