If you’re using Workday, you’re going to need integrations. Whether you’re connecting it to retirement, payroll, benefit providers, or something else, it’s critical that your core enterprise resource planning (ERP) system engages with all your various internal and external systems and data sources. 

For customers new to Workday, integrations come into play at the beginning of their implementation when they’re planning and designing their solution. For current Workday customers, integrations may need to be enhanced or newly created after adding a new vendor or tool.  

In any case, customers have a variety of choices to choose from when developing their Workday integration strategy. In this article, we’ll explain some of the options and weigh the pros and cons of each. Let’s get started. 

Integration Options for Workday

First, let’s discuss middleware. Workday customers have the option of building integrations to the Workday API using middleware technology (some examples of which include Boomi, MuleSoft, and Oracle Fusion Middleware). An external middleware platform may provide more features and flexibility if you’re integrating multiple applications, and your staff may already be familiar with the tools to build these integrations. 

Your other option is Workday Integration Cloud Connector, a complete solution for building, deploying, and managing integrations to and from Workday. Workday Integration Cloud Connector supported and maintained by Workday that can send records to external providers. It also eliminates the need to own or manage middleware technology. 

But the most significant advantage of using Workday Integration Cloud Connector is the real-time information and data it provides. You’ll see audit logs and processing time, as well as when an integration is complete. Need someone outside the company to troubleshoot an issue? No problem! They can use another Workday tool to get in there and figure out the issue. (That’s thanks to the fact that Workday uses a standard methodology that’s consistent and easy to follow for all of its solutions.)

Workday Approach to Integrations

Workday believes that connecting applications should be simple, a far cry from the traditional integration strategies found in most enterprise systems. To make the process as seamless as possible, Workday provides these solutions: 

Connectors

Connectors are built and managed by Workday and its partners. They decrease the time needed to implement integrations because they have everything you need to integrate a third-party system to Workday. They’re also fully hosted and managed on Workday, so you don’t have to worry about maintaining separate integration infrastructure. 

If you come across a situation where a prebuilt integration is not available, Workday has you covered with connector toolkits. These configurable connectors help you speed up the creation of a custom integration to suit your specific needs. Connector toolkits even come with processing, logic, and error-handling required on the Workday side, which means your developer will only need to write the logic necessary from the third-party system. 

Enterprise Interface Builder

The enterprise interface builder (EIB) is your answer for more complex integrations. Both IT and business users can use EIB because it was designed as a no-code tool. No programming required to set up the integration. However, you do have the option to use a custom transformation should there be a need to handle complex logic.

Workday Studio

Finally, if your organization requires a complex custom integration, Workday Studio comes to the rescue. Workday Studio includes a functionally rich graphical integration design environment where users can drag and drop a variety of components to build their integrations. 

When it comes to managing your Workday integrations, it’s all done within a single Workday UI. From there, you can launch and schedule integrations, view past integrations, schedule email notifications, and configure security controls. 

Workday Integrations—The Bottom Line

You have many choices when developing your Workday integration framework. Choosing the right one is important for long-term success and maximizing your Workday investment. We believe that Workday’s packaged integrations and their range of options for any scenario provide fewer risks and greater rewards. 


In our next article on Workday Integrations, we’ll share some tips on optimizing the process and explain the benefits of working with a third-party Workday expert, (like our senior-level Workday consulting team, for example…) We offer a range of integration services to help support you and your team. 

Interested in learning more about the Workday integration process? Ready to get started on your next Workday project? Contact us today!