When Workday was first created, the software was made to withstand customer growth and technological changes without any disturbance to users. The design of Workday Architecture started with just four services and has since expanded to include a full suite of functional modules and applications, despite their continued use of an original, traditional software architecture diagram.

Workday Architecture has been critical to the continued success and growth of the software over time — including some of the most powerful financial services, payroll management, human capital management, and workforce planning solutions in the industry.

Read on to learn what Workday Architecture is now and how it affects Workday users!

What is Workday?

Workday is a cloud-based software that is most commonly used for human capital management (HCM), enterprise resource management (ERP), and financial management applications. Users should choose each individual Workday tool based on their specific needs, and fortunately, Workday offers quite the selection of resources to choose from

Why Choose Workday Management Tools?

Workday offers many benefits that set the solution apart from other enterprise management tools..

Workday allows users to access data at any time on a secure network, giving administrators accurate and up-to-date information about their teams, whenever and wherever they need it, because of its intuitive, user-friendly interface , it’s easy to update personal information whenever you need to. Human resources (HR) and payroll management information also gets updated regularly, ensuring the most up-to-date services and functionality

Workday also works to manage an organization’s benefits program from planning to design, enrollment, and more. The user-friendly software helps employees navigate and understand their full benefits program and make better, more informed decisions through up-to-date enrollment information and guidance through consumer websites. Workday also provides a pleasant and coherent experience for employees on mobile and desktop platforms.

While using Workday, you may encounter the Workday Benefit Networks that includes integration features that support more than 80 benefits and organizations. Workday also has lower administrative costs because they provide a single system for the benefits of administration. Conveniently, this means your benefits plan, packages, and eligibility guidelines are all accessible in a single system.

Outline of Workday

Here’s a breakdown of the key features and components that Workday Architecture prioritizes:

Workday Business Objects:

The Workday management tool recognizes data as the primary business object. You may see these objects as staff, organizations, or designations, which are often stored in spreadsheets or database tables across your Workday ecosystem.

Data Fields and Instances:

Instances can appear in rows on a spreadsheet. You can see business objects in the form of fields, data tables, set of columns, and spreadsheet files.

Workday Data Source:

The Workday application forms and delivers multiple business data sources. Each data source is associated with a business object and security resources across the Workday system.

What Does Workday Architecture Look Like?

As Workday began to support larger customers, they added new features and made multiple discrete services more task specific, all under the power of one platform.

Let’s take a look at what Workday’s Architecture has to offer users now:

Object Management Services (OMS):

  • Offers a combination of intelligent services
  • Serves as an in-memory database
  • Provides runtime environment for XpressO (works with Workday logic)

Persistence Services:

  • SQL database for business objects
  • NoSQL database for documents
  • SQL database for better data restoration

UI Services Support:

  • Supports mobile devices and web browsers
  • Implements UI services using HTML and JavaScript widgets

Integration Services:

  • Integration of multiple applications
  • Curate customized integrations in a secure environment
  • Provides multiple pre-built connectors
  • Provides data transformations technologies for custom integrations
  • Offers data transmission services

Deployment Tools:

  • Supports customer’s legacy system migration process
  • Provides seamless integrations with other Workday products


  • Helps companies assess risks and find new business opportunities 
  • Identify and align with market trends
  • Works with OMS to access Workday’s business objects

How is Workday Organized?

Let’s take a look at a few key hierarchical organization tools to help you better understand how Workday’s core systems are designed and operated…

Location Hierarchy Task:

This allows organizations to be able to assign adequate physical work locations and titles.

Cost Center Hierarchy Task:

A Cost Center task is a financial management organization tool. It mainly consists of tools to manage complete financial reporting functions, revenues, expenses and financial department operations.

Supervisory Management:

This is one of the primary organization elements in the Workday HCM module. Supervisory organizations can manage business processes and track workers. And, with supervisory management, organizations can categorize their work into a higher management hierarchy.

Matrix Organizations:

This allows users to manage the relationships between employees and the company, and it assigns the work to one or more groups.

Regional Task:

This represents the location of the workers and work being done.

Company Task:

This represents the relationship between the company and its employees.

Main Components of Workday Architecture

  • Entry level points for all users
  • Flex or flash based
  • Automatically generated user interface
  • Wider browser
  • Mobile developments
  • Methods to export PDFs
  • Export Excel files
  • HTML mobile browser

Where Can a Workday Architect Come in to Help?

A Workday architect plays a critical role in the successful implementation, maintenance, and optimization of the Workday system, ensuring it meets the organization’s needs and drives efficiency and productivity. Let’s take a look at their key roles and responsibilities…

System Design and Configuration:

A Workday architect is responsible for designing and configuring the Workday system to align with the organization’s business process needs and requirements, including mapping workflows, creating data structures, and defining security protocols across the system.

Integration Management:

Workday architects oversee the integration of the Workday system with other third-party applications and systems to ensure a seamless flow of data and synchronization across the systems. They help companies across all industries design integration frameworks, develop custom integrations, and troubleshoot any integration-related issues if they arise.

Solution Architecture:

A Workday architect provides architectural guidance to ensure the system is built in a scalable, secure, and efficient manner, and the foundation is strong enough to withstand future change. They collaborate with stakeholders to define technical requirements, design system components, and establish best practices for customizations and extensions.

System Upgrades and Enhancements:

Workday regularly releases updates and enhancements to its system, so whenever this happens, Workday architects are responsible for evaluating these new features, executing system upgrades, and assessing the impact of changes on existing configurations and integrations across the entire Workday tool.

Performance Optimization:

Workday architects monitor system performance, identify bottlenecks, and implement optimization strategies to enhance system speed and efficiency. They also conduct performance testing, analyze system metrics, and recommend improvements to optimize the user experience, regardless of what Workday applications are in use.

Troubleshooting and Issue Resolution:

When technical issues arise, Workday architects diagnose problems, perform root cause analysis, and collaborate with technical support teams to resolve them quickly and efficiently. They provide timely support for end-users, addressing their concerns and ensuring system stability.

Training and Documentation:

A Workday architect can develop and deliver training materials, conduct workshops, and provide guidance to end-users and administrators to ensure they understand their system and how to operate it correctly.

They also create technical documentation, including system configurations, integration mappings, and customization guidelines, to keep everyone on the same page, no matter what.

Updated Workday Trends:

Workday architects stay up-to-date with the latest Workday features, functionalities, and industry trends. And, even better, they participate in workshops, training programs, and conferences to continuously enhance their knowledge and skills to be better prepared to help with any kind of Workday project or issue that may arise in the future.

How We Can Help

Whether you need help kick starting your journey with Workday, want to improve your human resources initiatives, or are looking for a user-friendly software to improve overall workforce efficiency, Surety Systems can help.

Our senior-level Workday consultants have a variety of skills and expertise to get you started, and our versatile crew is guaranteed to  fit the different needs of your organization, no matter how complex they may seem to you.

Contacts Us

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