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A not-for-profit network of healthcare providers with more than 10,650 employees and 1,000 physicians had purchased Lawson Business Intelligence (LBI) and Crystal Reports but had not gone live with them due to a lack of product knowledge. Although the health provider knew that Crystal Reports would allow for a more robust and flexible reporting ability of the data across their HR, Supply Chain, and Finance functions, they also knew that they needed Crystal Reports training within a Lawson context to fully realize LBI’s value.

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