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With nearly 2,500 employees and 50 manufacturing facilities in 17 states and China, a major manufacturing company was approaching 70 years in business. Using JD Edwards across the enterprise, they decided to take advantage of the forecasting capabilities to improve the quality of their demand planning. At the time, the manufacturer’s demand horizon was built on existing sales orders. This made them vulnerable to changes in customer demand since they were primarily a long lead time manufacturer.

Customer demand changes could lead to interruptions in manufacturing production, high material stock levels, and the need to expedite orders for additional materials. All of these potential issues had severe potential impacts on the company’s operating efficiency and costs, as well as their customers’ satisfaction. With a JD Edwards forecasting implementation, the manufacturer could more confidently forecast customer demand and increase the stability of their operation.

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