The Epic Systems Corporation offers a wide variety of modules, applications, and tools to help hospitals and other clinical facilities optimize workflows and ensure continuity of care throughout the entire patient lifecycle. But without a core software to access individual tasks and activities, your Epic system would not function quite as optimally as you would like.

Fortunately, this is where Epic Hyperspace comes in.

Read on to learn more about the software and how it enhances the user experience in Epic.

What is Epic Hyperspace?

Epic Hyperspace is the front-end software that is presented to healthcare providers and administrative staff in healthcare organizations when launching their Epic system. Hyperspace is usually installed within hosted servers that connect many different workstations throughout an organization, rather than on each individual device.

Hyperspace is one of the most crucial components of the Epic system, and it lies at the core of all system operations. And, because Hyperspace is a core element of users’ Epic systems, any Epic system upgrades usually also include an update to the Hyperspace software as well.

The software is also designed and configured to offer different menus, viewing options, tasks, and other tools for individual users depending on their roles and permissions within the system. This way, individual users have the right visibility and functionality to do their jobs, whether they are tasked with personal health record management, patient registration, documentation for new patients, or any other clinical activity within the Epic system.

Main Components of Epic Hyperspace

Now that you have a better idea of what Epic Hyperspace is, let’s take a closer look at the main components of the software and discuss the capabilities of each one.

Epic Hyperspace Toolbar

The Hyperspace toolbar presents the most frequently accessed menu options for each individual user. With the toolbar, users have more immediate access to their most common workflow tools and the “Print” and “Logout” buttons, making it easier for them to complete tasks in a timely manner and improve overall productivity within their organization.

Workspace Tabs

When a user accesses a new workspace within Epic, a new tab also opens in the system. Tabs are linked to active workspaces to make navigating different tasks and areas of the Epic system simpler and more effective.

Activity Toolbar

The activity toolbar is similar to the Hyperspace toolbar, but rather than providing options based on an individual user’s most frequently used menu options, the activity toolbar provides buttons related to current activities within the Epic system. With this toolbar, users have access to buttons related to current activities and tasks, simplifying their experience and helping them to complete assigned tasks more efficiently.

Activity Tabs

Activity tabs allow users to access other activities within the system that are related to activities that have already been opened or accessed. Tabs like “Registration” and “Appointment Entry” help care managers and care providers keep track of current activities to ensure tasks are accomplished on-time.

Title Bar

The Hyperspace title bar displays general information about a user’s session, including the department the user logged into within the Epic system. With basic information about their session included at the top of the page, users can easily keep track of their sessions and ensure they are working within the correct department or activity areas while logged in.

Epic Button

The Epic button makes it easier for users to access menus and navigate the available menu options. Because of Epic’s role-based security and access permissions, users are given access to the menus that are available to them, such as “Tools” and “Reports”, but menu options will differ between users throughout the organization.

Patient Header

As a user accesses or completes tasks in a current workspace or patient area, information about current tasks and activities is displayed at the top of the page. The patient header feature makes it easy for users to keep track of current workspaces, patients, and activities.


Forms in Epic include multiple pages of clinical data for patients within a hospital or other care facility. Users can enter, edit, and view data within the forms, but each of their permissions is dependent on their roles and level of access within the Epic system.

Form Navigator

With the Form Navigator, users can quickly and easily access forms within their current activities. Once a user accesses a certain activity within their Epic systems, they can click on the Form Navigator to go to a specific form related to that activity.

Key Advantages of Epic Systems

  • Increased productivity: Epic allows users to customize their solutions based on individual roles, permissions, activities, and tasks, making it easier for them to do their jobs. With improved system functionality and tools like the Activity Toolbar and Form Navigator in Epic Hyperspace, care providers are able to complete activities, accomplish tasks, and manage data with improved productivity.
  • Improved interoperability: With built-in integration between Epic modules, applications, and tools, users are able to navigate their workspaces in Epic more efficiently. Integration capabilities in Epic make it easier for users to keep up with data in the Epic Hyperspace, manage patient health plans throughout the organization, simplify interoperability between Epic and other non-Epic systems and tools, and ensure continuity of care.
  • Higher ROI: Epic systems, when used in their full capacity, help increase return on investment for hospitals and other healthcare organizations. Epic’s built-in functionality and interoperability features improve the productivity of the system and its employees, enhance employee and patient engagement throughout the care lifecycle, and make smarter decisions when it comes to cost and revenue management.

How to Use the Epic Hyperspace Training Playground

The Epic Playground (PLY) is the one-stop-shop for users to practice using Epic software with “play patients”. Patients in the playground are found throughout many different areas of the hospital, so when using the playground, users may not always be working with patients in their specific department. The playground also refreshes at the end of each day, allowing users to work with different patients in different areas of the system each day.

Regardless of your role in your organization’s Epic community, you can access the Hyperspace Epic Playground to practice new skills or reinforce old ones that may need “touching up”. Here’s how to access the Playground within your Epic system:

  1. Locate and click on the Epic “PLY” icon on your desktop.
  2. Enter your User ID and password.
  3. Use the “looking glass” icon to locate and access your practice location.

How Can We Help?

Navigating a system like Epic with so many modules, applications, and tools can be a bit tricky without the right resources and personnel. This is where Surety Systems comes in.

Our team of senior-level Epic consultants has the right skills and experience needed to guide your team to success, whether you need help implementing your new Epic system, integrating new applications to manage patients’ health records and plans, or any other Epic-related tasks.

Even better, we’ve included a sample profile of one of our Epic consultants to give you a better idea of what to expect when partnering with us:

Surety Senior Epic Hyperspace Consultant

  • 11 years of Epic Training experience
  • Credentialed in Epic Cadence, Prelude, Cupid, and Ambulatory 
  • Tested and Troubleshooted all functional hardware within Epic Hyperspace (Barcode scanners, VDI equipment, etc.)
  • On/Off site training, template builds, new hire, and curriculum changes training expertise
  • Clinical Documentation experience for both Pediatric and Internal Medicine

Contact us today to learn more of get started with one of our Epic experts.