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Overview

In today’s world of information overload, accessing the critical information needed to make quick, informed business decisions can mean the difference between the success and failure of any organization. For many businesses, the Lawson Business Intelligence module is the answer to helping deliver business-critical information quickly to the people who need it to run their business effectively time and time again. Working with Surety Systems, a regional food market successfully converted from an IBM Cognos system to a more robust and integrated Lawson Business Intelligence-based platform.

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Challenge

A retailer’s system required creating hundreds of reports on a regular basis to review and monitor information from numerous data services across the company.

Solution

Surety’s expert Lawson Business Intelligence consultant converted and wrote reports, created Smart Notifications and SAP Crystal Reports, and set up the Reporting Services component.

Result

As a result of Surety’s work, key decision-makers at the chain have the necessary information at their fingertips to make critical business decisions and address any business issues quickly

“The retailer’s payroll department needed to run up to 150 audit reports from the Cognos system every Monday to find any errors in time records or data anomalies.”

The Challenge

A family-owned supermarket chain made the decision to create one source for all of its business reporting, from employee payroll and work hours to store management. The retailer was using an IBM Cognos Impromptu system which required creating multiple—hundreds, in some cases—reports on a regular basis to review and monitor information from numerous data services across the company. For example, the retailer’s payroll department needed to run up to 150 audit reports from the Cognos system every Monday to find any errors in time records or data anomalies that could have a negative impact on the company’s overall payroll process.

The Solution

Surety’s consultant, who specializes in Infor Lawson Business Intelligence and Reporting, came in to convert and write reports from the Cognos system to the latest Lawson Business Intelligence platform. The consultant had previously worked on several high-profile Lawson Business Intelligence projects, and had hands-on experience with HR functionality and the retail market, making them ideal for this assignment.

For this project, the consultant created Smart Notifications and SAP Crystal Reports and set up the Reporting Services component.

The Result

The ability for the retailer to consolidate data from a variety of sources across the company provides a cleaner, more accurate, real-time picture of the business. The new reports provide timely key performance indicators that allow the chain to better react to and prepare for daily, weekly, and monthly changes to the business and marketplace.

Surety was able to reduce the number of overall reports generated and the time spent creating and printing those reports. For example, the 150 reports that the payroll department printed once a week were replaced by five Smart Notifications emails that are automatically sent to the retailer’s payroll data processors. Today, between the Smart Notifications and Crystal Reports generated by the Lawson platform, key decision-makers at the chain have the necessary information at their fingertips to make critical business decisions and address any business issues quickly, if necessary.

The retailer continued to work with Surety to further streamline its Lawson-based reporting processes across the company. Surety gave them the expertise and resources to make a smooth transition to its Lawson platform and make it the company’s single source for all of its reporting needs.

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