Whether you’re considering a switch to JD Edwards EnterpriseOne or have been live for years, having the right kind of technical and functional support is essential to your company’s success.
Read on to learn about Oracle’s built-in support system for JD Edwards users, as well as how our team of senior-level consultants at Surety Systems can help transform your enterprise resource planning software, manage new functionality, and optimize business processes in the long run.
What is JD Edwards Software?
JD Edwards EnterpriseOne software is a cloud-based enterprise resource planning (ERP) solution that provides the tools and capabilities needed for companies to manage and optimize financial, manufacturing, distribution, and human capital management (HCM) operations.
Oracle’s JD Edwards modules and applications enable customers in a variety of different industries and business sectors to:
- Manage financial accounts, fixed assets, and general ledger data more accurately
- Efficiently monitor purchase orders, sales orders, requisitions, and other transactions
- Maintain contracts and scheduling agreements with vendors and suppliers
- Optimize manufacturing processes like materials routing, capacity planning, and more
- Track and manage employee schedules, benefits, compensation, and payroll
- Improve the employee experience with employee and manager self-service options
Support for JD Edwards
While JD Edwards does provide a multitude of benefits for customers of varying sizes, locations, and industries across the globe, its advanced features and capabilities can be a little tricky to implement, integrate, or upgrade without the right team or resources in your corner.
Oracle provides award-winning support for JD Edwards software, key integrations, and regulatory updates within the system, including Oracle Applications Unlimited, Oracle Premier Support, and other solutions to improve system functionality and maintain continuous innovation throughout the system.
Oracle’s commitment to its customers, products, and continuous innovation remains at the forefront of their applications and support services. From support for on-premise and cloud infrastructure to the Oracle E-Business Suite, JD Edwards EnterpriseOne 9.2 upgrades, PeopleSoft integrations, and more, Oracle’s Premier Support solutions provide the on-demand resources your team needs to keep your business running smoothly.
How Can Surety Systems Help?
Unlike traditional JD Edwards managed services, Surety Systems provides a more personalized approach to ERP consulting to ensure your needs are met and no steps are skipped in the process.
Where these JDE managed services provide run-of-the-mill support for the management, maintenance, and operation of your JD Edwards system, our JD Edwards services are catered to your company, your system, and your project, and our consultants are sure to meet (and exceed) your needs.
And, whether you need additional support rolling JD Edwards out to newly acquired or merged companies, implementing new modules, navigating complex ERP migrations, optimizing supply chain operations, or anything else in between, our consultants are here to help.
Our JDE Support Services
No matter if your company falls into manufacturing, distribution, retail, construction, real estate, or any other industry, finding the right support for your JD Edwards system and your needs is crucial to your success. Our consultants offer many different areas of support to not only help you take full advantage of your technology, but also improve workforce efficiency, build customizations to enhance productivity, and enhance your overall JD Edwards experience.
Here are a few of the main areas of expertise our JD Edwards support services cover:
Financial Management
As your company grows and changes over time, so do your financial management needs. From larger amounts of financial data to manage to restructured charts of accounts, updated reporting processes, and more, financial reporting, planning, and management processes can be complicated without the right tools and resources. Luckily for you, this is where our JD Edwards Financial Management consultants come in.
Surety’s JD Edwards Finance consultants provide support for:
- General Ledgers (GL)
- Accounts Payable/Accounts Receivable (AP/AR)
- Fixed Asset Valuation
- Lockbox Implementations
- Restructuring of Charts of Accounts
Technical Services
Our JD Edwards consultants provide the technical expertise needed to keep your organization operating at peak performance and navigate complicated technical challenges with ease. With expert knowledge in virtually every aspect of JD Edwards, including integrations, customization, and system development, our consultants have you covered.
Our technical JD Edwards support services include:
- Interface Development
- JD Edwards EnterpriseOne 9.2 Upgrades
- EnterpriseOne Customizations
- Development of Forms and Reports
- Security and Compliance Setup
Supply Chain Optimization
JD Edwards Supply Chain Management solutions help JD Edwards customers forecast, plan, monitor, manage, and maintain key business processes to promote collaboration between business partners and optimize supply chain operations. Our consultants have experience in discrete, repetitive, and process manufacturing environments, and they are here to help you.
Surety’s JD Edwards Supply Chain consultants help with:
- Procurement
- Inventory Management
- Warehousing
- Transportation Management
- Order Processing
Workforce Management
Our consultants understand that your employees are your company’s most important asset, so our JD Edwards Workforce Management consultants keep your people at the top of the priority list no matter what. Surety’s JD Edwards support services provide the resources and tools needed to effectively manage and optimize key human capital management (HCM) solutions.
With our JDE Workforce Management consultants, you can:
- Optimize Human Capital Management Processes
- Maintain ACA Compliance
- Monitor and Update Benefits Packages
- Manage Human Resources and Payroll Operations
- Leverage Employee Self-Service Options
JD Edwards EnterpriseOne Upgrades
From helping JD Edwards World customers move to EnterpriseOne for the first time to managing “feature pack” enhancements, building personalized workflows, and conducting retrofitting, tools, and net change analysis, our consultants are here to help.
Surety understands that staying up-to-date with enterprise technology is crucial to your success, which is why our consultants offer users like you expert-level advice when it comes to new technological installations and upgrades.
Getting Started with Us
Our team of senior-level JD Edwards consultants has the skills, experience, and technical expertise needed to lead your team to success, whether you’re handling complex integrations, a brand new implementation, or upgrades to the newest version of JD Edwards World or EnterpriseOne.
Contact us today to learn more or get connected with one of our expert JD Edwards consultants.
