As companies grow, they add more technology resources and systems to help their business operate effectively. (For example, did you know the average company uses more than 1,400 cloud-based apps?) But since many orgs fail to get these systems to communicate, something they’re relying on to improve efficiency leads to the opposite result. Even worse, when you factor in the costs of maintaining those disparate systems, connection difficulties between them, and all of the inaccurate data and reporting those inefficiencies can cause, they can feel like more of a headache than they’re worth.

Enter Infor ION. A middleware application, Infor ION (Intelligent Open Network) allows you to easily integrate Infor and third-party software applications, helping you eliminate operational silos and achieve data visibility. Read on to learn more about how Infor ION works (or check out our intro article here), benefits of the solution, and how to get started with it.

How Infor ION Works 

There are two driving forces behind Infor ION: simplicity and efficiency. Infor built ION on open architecture, the best example of which is the internet. If you think about how the internet works, it provides broad availability with endless ways to connect to it, and when one application goes down, the rest of the internet doesn’t go down with it. That’s why open architecture provides the scalability and resiliency needed by an enterprise environment. 

More specifically, Infor ION integrates systems through a platform that provides complicated functionality on a simple and adaptable framework. It couples systems together so that they can speak to each other without being dependent on one another. Just like the internet, if one application needs to be upgraded, replaced, or even fails, ION’s open structure keeps the entire network from going down. 

Benefits of Infor ION

In addition to its open architecture design, there are a number of benefits to Infor ION, including:

Quicker Integration 

Infor ION can create and manage application integrations and upgrades faster because each app uses a single connection point, allowing data to bee exchanged between various applications without using point-to-point modeling. And like we explained earlier, the most significant advantage of coupling applications this way is that a single failed application (or change/upgrade) doesn’t take down the entire system. 

Real-time Data

Information and communication are everything in today’s fast-paced world. That’s why it’s so useful that Infor ION allows messages to travel in real time, ensuring you can get the information you need right when you need it. 

Better Business Process Management

Thanks to the simplicity of its open architecture, users can easily be trained to adapt to new business processes on ION (no complex coding required). Take implementing a new business process as an example. With ION, creating something like a PO workflow will take much less time. Saving you even more time, many workflows in ION can be used right out of the box. 

Less Strain On IT Resources

Piggy-backing off the last benefit, because business process changes are simplified with Infor ION, the solution results in less work for the IT department. On top of that, integrations and upgrades will be much easier to manage, freeing up IT’s time to focus on more strategic projects. 

Comprehensive View of Business Processes

Infor ION can monitor the execution of workflows and alert you to incidents or exceptions that require attention. This means ION can route tasks and information to you, as opposed to your having to go out and find it yourself. The platform handles the tedious work, you get to apply your brainpower, and everybody wins.

Getting Started with Infor ION

Infor ION provides faster integration and upgrade times while taking many burdens off of your IT staff, benefits that result in significant cost and time savings for any business. If you’re ready to take advantage of the Infor ION technology, Surety Systems can help. 

Our senior-level Infor Lawson consulting team can help you implement the solution and get you up and running quickly. Contact our team today to learn more about getting started with Infor ION, or any other Infor Lawson solution.