The project was a joint effort with members from both the supply chain and accounts payable teams. With help from Surety Systems, the assembled team decided to implement a central repository for all supplier information.
This solution would allow them to automate more pieces of the process, following best practices to fully leverage the module’s capabilities. Suppliers would be able to attach documents and the system would automate numerous levels of approval; once one employee validated a supplier change or request, the system would notify the next person who needed to review the account.
The combined team met with each of the departments in the corporation that works with outside suppliers. During those meetings, they determined what documents and processes needed to be incorporated into supplier portal.
Together they created a plan that would meet the various requirements of each group. For example, if a supplier noted in their application that they’d need remote access to the company’s IT systems, the process flow would automatically send an email notification to the IT team that handles security.
The tool was then implemented as planned and Surety’s team helped create documentation for suppliers to walk them through the new system and worked to transfer complete knowledge of the system to the in-house team.