With nearly 2,500 employees operating in more than 50 manufacturing facilities in 17 states and China, a major manufacturing company is approaching 70 years in business. Using JD Edwards across the company, they decided to take advantage of the capabilities of the software to improve the quality of their demand planning. This manufacturer’s demand horizon at the time was built on existing sales orders which made them vulnerable to changes in customer demand since they were primarily a long lead time manufacturer. Customer demand changes could lead to interruptions in manufacturing production, high material stock levels, and the need to expedite orders for additional materials. All of these potential issues had severe potential impact on the company’s operating efficiency and costs as well as their customers’ satisfaction. By implementing the JD Edwards forecasting capability, the organization would more confidently forecast future customer demand and increase the stability of their operation.